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arXiv · 2010.02494

Help! Need Advice on Identifying Advice

Venkata Subrahmanyan Govindarajan·Benjamin T Chen·Rebecca Warholic·Katrin Erk·Junyi Jessy Li
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Abstract

Humans use language to accomplish a wide variety of tasks - asking for and giving advice being one of them. In online advice forums, advice is mixed in with non-advice, like emotional support, and is sometimes stated explicitly, sometimes implicitly. Understanding the language of advice would equip systems with a better grasp of language pragmatics; practically, the ability to identify advice would drastically increase the efficiency of advice-seeking online, as well as advice-giving in natural language generation systems. We present a dataset in English from two Reddit advice forums - r/AskParents and r/needadvice - annotated for whether sentences in posts contain advice or not. Our analysis reveals rich linguistic phenomena in advice discourse. We present preliminary models showing that while pre-trained language models are able to capture advice better than rule-based systems, advice identification is challenging, and we identify directions for future research. Comments: To be presented at EMNLP 2020.

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Venkata Subrahmanyan Govindarajan, Benjamin T Chen, Rebecca Warholic, Katrin Erk, Junyi Jessy Li. 2020-10-06. Help! Need Advice on Identifying Advice. https://doi.org/10.18653/v1%2F2020.emnlp-main.427

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