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arXiv · 2101.05670

Exploring the Smart City Adoption Process: Evidence from the Belgian urban context

Emanuele Gabriel Margherita·Giovanni Esposito·Stefania Denise Escobar·Nathalie Crutzen
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Abstract

In this position paper, we explore the adoption of a Smart City with a socio-technical perspective. A Smart city is a transformational technological process leading to profound modifications of existing urban regimes and infrastructure components. In this study, we consider a Smart City as a socio-technical system where the interplay between technologies and users ensures the sustainable development of smart city initiatives that improve the quality of life and solve important socio-economic problems. The adoption of a Smart City required a participative approach where users are involved during the adoption process to joint optimise both systems. Thus, we contribute to socio-technical research showing how a participative approach based on press relationships to facilitate information exchange between municipal actors and citizens worked as a success factor for the smart city adoption. We also discuss the limitations of this approach.

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Emanuele Gabriel Margherita, Giovanni Esposito, Stefania Denise Escobar, Nathalie Crutzen. 2021-01-14. Exploring the Smart City Adoption Process: Evidence from the Belgian urban context. https://arxiv.org/abs/2101.05670

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