Protecting Young Users on Social Media: Evaluating the Effectiveness of Content Moderation and Legal Safeguards on Video Sharing Platforms

Fatmaelzahraa Eltaher; Rahul Krishna Gajula; Luis Miralles-Pechuán; Patrick Crotty; Juan Martínez-Otero; Christina Thorpe; Susan McKeever

arXiv · 2505.11160

Protecting Young Users on Social Media: Evaluating the Effectiveness of Content Moderation and Legal Safeguards on Video Sharing Platforms

Fatmaelzahraa Eltaher·Rahul Krishna Gajula·Luis Miralles-Pechuán·Patrick Crotty·Juan Martínez-Otero·Christina Thorpe·Susan McKeever

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Abstract

Video-sharing social media platforms, such as TikTok, YouTube, and Instagram, implement content moderation policies aimed at reducing exposure to harmful videos among minor users. As video has become the dominant and most immersive form of online content, understanding how effectively this medium is moderated for younger audiences is urgent. In this study, we evaluated the effectiveness of video moderation for different age groups on three of the main video-sharing platforms: TikTok, YouTube, and Instagram. We created experimental accounts for the children assigned ages 13 and 18. Using these accounts, we evaluated 3,000 videos served up by the social media platforms, in passive scrolling and search modes, recording the frequency and speed at which harmful videos were encountered. Each video was manually assessed for level and type of harm, using definitions from a unified framework of harmful content. The results show that for passive scrolling or search-based scrolling, accounts assigned to the age 13 group encountered videos that were deemed harmful, more frequently and quickly than those assigned to the age 18 group. On YouTube, 15\% of recommended videos to 13-year-old accounts during passive scrolling were assessed as harmful, compared to 8.17\% for 18-year-old accounts. On YouTube, videos labelled as harmful appeared within an average of 3:06 minutes of passive scrolling for the younger age group. Exposure occurred without user-initiated searches, indicating weaknesses in the algorithmic filtering systems. These findings point to significant gaps in current video moderation practices by social media platforms. Furthermore, the ease with which underage users can misrepresent their age demonstrates the urgent need for more robust verification methods.

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Fatmaelzahraa Eltaher, Rahul Krishna Gajula, Luis Miralles-Pechuán, Patrick Crotty, Juan Martínez-Otero, Christina Thorpe, Susan McKeever. 2025-05-16. Protecting Young Users on Social Media: Evaluating the Effectiveness of Content Moderation and Legal Safeguards on Video Sharing Platforms. https://arxiv.org/abs/2505.11160

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