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arXiv · 2505.14483

MoMoE: Mixture of Moderation Experts Framework for AI-Assisted Online Governance

Agam Goyal·Xianyang Zhan·Yilun Chen·Koustuv Saha·Eshwar Chandrasekharan
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Abstract

Large language models (LLMs) have shown great potential in flagging harmful content in online communities. Yet, existing approaches for moderation require a separate model for every community and are opaque in their decision-making, limiting real-world adoption. We introduce Mixture of Moderation Experts (MoMoE), a modular, cross-community framework that adds post-hoc explanations to scalable content moderation. MoMoE orchestrates four operators -- Allocate, Predict, Aggregate, Explain -- and is instantiated as seven community-specialized experts (MoMoE-Community) and five norm-violation experts (MoMoE-NormVio). On 30 unseen subreddits, the best variants obtain Micro-F1 scores of 0.72 and 0.67, respectively, matching or surpassing strong fine-tuned baselines while consistently producing concise and reliable explanations. Although community-specialized experts deliver the highest peak accuracy, norm-violation experts provide steadier performance across domains. These findings show that MoMoE yields scalable, transparent moderation without needing per-community fine-tuning. More broadly, they suggest that lightweight, explainable expert ensembles can guide future NLP and HCI research on trustworthy human-AI governance of online communities.

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Agam Goyal, Xianyang Zhan, Yilun Chen, Koustuv Saha, Eshwar Chandrasekharan. 2025-10-23. MoMoE: Mixture of Moderation Experts Framework for AI-Assisted Online Governance. https://arxiv.org/abs/2505.14483

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