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arXiv · 2512.15794

Data Protection and Corporate Reputation Management in the Digital Era

Gabriela Wojak·Ernest Górka·Michał Ćwiąkała·Dariusz Baran·Dariusz Reśko·Monika Wyrzykowska-Antkiewicz·Robert Marczuk·Marcin Agaciński·Daniel Zawadzki·Jan Piwnik
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Abstract

This paper analyzes the relationship between cybersecurity management, data protection, and corporate reputation in the context of digital transformation. The study examines how organizations implement strategies and tools to mitigate cyber risks, comply with regulatory requirements, and maintain stakeholder trust. A quantitative research design was applied using an online diagnostic survey conducted among enterprises from various industries operating in Poland. The analysis covered formal cybersecurity strategies, technical and procedural safeguards, employee awareness, incident response practices, and the adoption of international standards such as ISO/IEC 27001 and ISO/IEC 27032. The findings indicate that most organizations have formalized cybersecurity frameworks, conduct regular audits, and invest in employee awareness programs. Despite this high level of preparedness, 75 percent of surveyed firms experienced cybersecurity incidents within the previous twelve months. The most frequently reported consequences were reputational damage and loss of customer trust, followed by operational disruptions and financial or regulatory impacts. The results show that cybersecurity is increasingly perceived as a strategic investment supporting long-term organizational stability rather than merely a compliance cost. The study highlights the importance of integrating cybersecurity governance with corporate communication and reputation management, emphasizing data protection as a key determinant of digital trust and organizational resilience.

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Gabriela Wojak, Ernest Górka, Michał Ćwiąkała, Dariusz Baran, Dariusz Reśko, Monika Wyrzykowska-Antkiewicz, Robert Marczuk, Marcin Agaciński, Daniel Zawadzki, Jan Piwnik. 2025-12-16. Data Protection and Corporate Reputation Management in the Digital Era. https://doi.org/10.35808/ersj%2F4232

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