Search arXivSearch

arXiv · 2608.24887

User-Centered Design for Digital Patient-Navigation Tools in Oncology: Scoping Review

Abstract

Navigation programs for patients with cancer improve access and continuity of care, yet their digital transformation is often limited by poor usability and inadequate uptake. Applying user-centered and human-centered design (UCD/HCD) principles may close this gap, but the extent to which such design methods are used and evaluated in oncology navigation tools remains unclear. This scoping review identifies how UCD/HCD principles have been, and should be, applied in developing and implementing digital health tools for navigation for patients with cancer. A scoping review was conducted following PRISMA-ScR (Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews) and Joanna Briggs Institute guidance. A total of 7 databases (PubMed/MEDLINE, Scopus, IEEE Xplore, Web of Science, Embase, ACM Digital Library, and CINAHL) were searched for English-language articles published between January 2015 and July 2025. Eligible studies reported original, peer-reviewed research on digital or mobile health interventions linked to cancer navigation and documented at least 1 UCD/HCD activity. Two reviewers independently screened records and charted data on context, target users, functions, tool modality, design phase, methods, and outcomes. Findings were synthesized descriptively and thematically. A total of 36 studies met the inclusion criteria. Findings were organized into 4 domains: study characteristics, navigation functions and digital modalities, design processes and methods, and UCD/HCD application. Iterative prototyping and usability testing were the most common, while participatory design and implementation evaluation were underused. UCD/HCD approaches enhance usability and patient relevance of digital cancer navigation tools. However, their application remains limited across cancer types, regions, and functions.

Explore related subjects

Keep this discovery

Explore connections, maps & timelines

BibTeXRIS

Saba Kheirinejad, Brianna M White, Parnian Kheirkhah Rahimabad, Janet A Zink, Soheil Hashtarkhani, Fekede Asefa Kumsa, Rezaur Rashid, Lokesh Chinthala, Christopher L Brett, Robert L Davis, David L Schwartz, Arash Shaban-Nejad. 2026-05-08. User-Centered Design for Digital Patient-Navigation Tools in Oncology: Scoping Review. https://doi.org/10.2196/87686

Cite the original work for its findings. Save a collection to share your selection of sources.

KEEP EXPLORING

Related papers

TrialCompass: Visual Analytics for Enhancing the Eligibility Criteria Design of Clinical Trials

Eligibility criteria play a critical role in clinical trials by determining the target patient population, which significantly influences the outcomes of medical interventions. However, current approaches for designing eligibility criteria have limitations to support interactive exploration of the large space of eligibility criteria. They also ignore incorporating detailed characteristics from the original electronic health record (EHR) data for criteria refinement. To address these limitations, we proposed TrialCompass, a visual analytics system integrating a novel workflow, which can empower clinicians to iteratively explore the vast space of eligibility criteria through knowledge-driven and outcome-driven approaches. TrialCompass supports history-tracking to help clinicians trace the evolution of their adjustments and decisions when exploring various forms of data (i.e., eligibility criteria, outcome metrics, and detailed characteristics of original EHR data) through these two approaches. This feature can help clinicians comprehend the impact of eligibility criteria on outcome metrics and patient characteristics, which facilitates systematic refinement of eligibility criteria. Using a real-world dataset, we demonstrated the effectiveness of TrialCompass in providing insights into designing eligibility criteria for septic shock and sepsis-associated acute kidney injury. We also discussed the research prospects of applying visual analytics to clinical trials.

cs.HC

Mirror Skin: In Situ Visualization of Robot Touch Intent on Robotic Skin

Effective communication of robot touch intent is essential for safe and predictable physical human-robot interaction. While intent communication has been widely studied, existing approaches lack the spatial specificity and semantic depth necessary to efficiently convey robot touch intent. We present Mirror Skin, a cephalopod inspired concept that mirrors in-situ visual representations of a human's body parts onto the corresponding robot's touch region to communicate who shall initiate touch, where it will occur, and when it is imminent. We informed the design of Mirror Skin through a structured design exploration with experts and demonstrate the real-world feasibility of Mirror Skin with a proof-of-concept prototype. User studies in VR and with the physical prototype showed that Mirror Skin significantly improves accuracy and response times for interpreting touch intent and improves the user experience during physical human-robot interactions.

cs.HC

VisCanvas: A Node-Based Interface for Exploratory Visualization Authoring with LLMs

Visual data analysis involves both open-ended exploration and targeted question answering. Visualization authoring tools support this process by enabling users to create visualizations for these tasks. With the rise of large language models (LLMs), substantial effort has been devoted to developing visualization authoring tools that use natural language instructions. However, existing systems are typically based on a linear chat interface, which is not well suited to exploratory visual analysis workflows. In this paper, we introduce VisCanvas, a node-based interface for exploratory visualization authoring with LLMs. VisCanvas allows users to create, revise, branch, and merge visualizations in a non-linear way, enabling more efficient exploration of multiple analytical directions. We conducted a user study with 20 participants to evaluate the effectiveness of VisCanvas compared to a baseline chat-based interface. The results show that VisCanvas facilitates more diverse data interaction while maintaining performance levels (i.e., cognitive load and usability) that are indistinguishable from current prevailing methods. We then distill design principles for future AI-assisted visualization authoring environments. All supplemental materials required to reproduce the study are available at https://osf.io/gsxhn.

cs.HC