InsightToast: Proactive Information Retrieval & Glanceable Visualization in the Side Channel of Data-Rich Meetings

Abstract

Missing institutional context during meetings can impede effective participation. Retrieving relevant information, often scattered across heterogeneous internal and external sources, requires costly task-switching that disrupts both individual focus and collective conversational flow, particularly detrimental during cognitively demanding tasks such as decision-making. We introduce InsightToast, a mixed-initiative application that monitors verbal discourse in real time, identifies topics and informational needs as they emerge, and proactively retrieves relevant information through a multi-agent large language model (LLM)-based pipeline integrating retrieval-augmented generation (RAG) to produce source-grounded insights as succinct text and glanceable interactive charts, delivered through a peripheral interface as ephemeral toasts in the conversation's side channel. To demonstrate the potential for yielding serendipitous insights, we showcase a usage scenario involving a knowledge base of legislative documents as the meeting's context. We then report on a comparative study (N=16), in which participants arrived at informed policy decisions while maintaining natural conversation flow.