Complete Suffix Prediction for Recommendation via Latent Retrieval over Process Graphs

Abstract

Complete suffix prediction is challenging in sequential decision settings, where the same prefix can remain compatible with several plausible suffixes. We propose a graphbased metric-learning framework that reformulates complete suffix prediction as latent retrieval over process graphs. Prefixes and suffixes are represented as directed attributed graphs and encoded by edge-conditioned graph neural networks, allowing event-level activities and transition-level durations to be modelled jointly. Prefix representations are projected into the latent suffix space through a predictor trained with a joint reconstruction and contrastive objective strengthened using process-aware hard negatives. To stabilise the learned retrieval geometry, spectral normalisation, and retrieval robustness, spectral normalisation is applied to enforce a Lipschitz constraint on both encoders and predictor. Experiments on two real-life process datasets demonstrate that the proposed framework achieves the best overall results across nearly all evaluated criteria. It improves semantic suffix accuracy measured by normalized Damerau-Levenshtein distance, yields strong retrieval quality through Recall@1, Recall@5, and MRR@5, and maintains temporal plausibility according to Mean Absolute Error. These results show that graph-based latent retrieval is an effective alternative to sequential suffix prediction for recommendation-oriented process monitoring under structural and KPI-related constraints.