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The Building of Online Communities: An approach for learning organizations, with a particular focus on the museum sector

Alpay Beler·Ann Borda·Jonathan P. Bowen·Silvia Filippini-Fantoni
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Abstract

This paper considers the move toward and potential of building online communities, with a particular focus on the museum sector. For instance, the increase in the use of `personalized' toolkits that are becoming an integral part of the online presence for learning organizations, like museums, can provide a basis for creating and sustaining communities. A set of case studies further illustrates working examples of the ways in which personalization and specific tools are developing collaborative spaces, community channels and group interactions.

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Alpay Beler, Ann Borda, Jonathan P. Bowen, Silvia Filippini-Fantoni. 2004-09-28. The Building of Online Communities: An approach for learning organizations, with a particular focus on the museum sector. https://arxiv.org/abs/cs/0409055

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