arXiv subjects

Frederick Choi

Publications and source records attributed to Frederick Choi.

7 recordsLinked to original sources

arXiv2026

PILOT: Control Surfaces for Authoring Social Media Feeds

Personalized social media feeds infer preferences from behavior, leaving people little direct control over what they see. Existing controls range from post-level reactions to rules and natural language, but little is known about how people use them together or how added expressiveness changes effort. We built PILOT, a Bluesky feed-authoring system that turns in-feed actions into explicit preferences, deterministic ranking, and inspectable outcomes. A study with seven participants informed an expanded implementation, which we organized into three nested control surfaces that ten participants compared within subjects. Participants assigned controls to distinct jobs: broad controls set direction, in-post actions refined results, and filters removed content. Richer surfaces did not necessarily feel more effortful, and participants' experiences depended more on whether they could verify and repair outcomes. Our findings show that usable feed control requires not simply more controls, but orchestration across mechanisms that support expression, inspection, repair, and episodic use.

cs.HC↗

arXiv2026

First Impressions: How Placement Shapes the Influence of AI Summaries

AI-generated summaries increasingly mediate how people interpret information across platforms, including product reviews on e-commerce sites. Using Amazon's AI summaries as a case study, we conducted a preregistered, randomized experiment (N = 278) comparing how AI summaries and user reviews shaped product perceptions, and how their influence varied with valence and presentation order. We found that both AI summaries and user reviews influenced participants' opinions, with negative summaries having a larger effect than positive ones. Presentation order was the most important factor: the first source anchored judgment and only user reviews could displace an existing anchor. Although participants reported preferring user reviews, they often underestimated the influence of AI summaries on their judgments. Our findings show how the placement of AI summaries shapes user perception and highlight opportunities to design interfaces that support more deliberate judgments about when to rely on summaries and when to examine the underlying content directly.

cs.HC↗

arXiv2026

Needling Through the Threads: A Visualization Tool for Navigating Threaded Online Discussions

Navigating large-scale online discussions is difficult due to the rapid pace and large volume of user-generated content. Prior work in CSCW has shown that moderators often struggle to follow multiple simultaneous discussions, track evolving conversations, and maintain contextual understanding--all of which hinder timely and effective moderation. While platforms like Reddit use threaded structures to organize discourse, deeply nested threads can still obscure discussions and make it difficult to grasp the overall trajectory of conversations. In this paper, we present an interactive system called Needle to support better navigation and comprehension of complex discourse within threaded discussions. Needle uses visual analytics to summarize key conversational metrics--such as activity, toxicity levels, and voting trends--over time, offering both high-level insights and detailed breakdowns of discussion threads. Through a user study with ten Reddit moderators, we find that Needle supports moderation by reducing cognitive load in making sense of large discussion, helping prioritize areas that need attention, and providing decision-making supports. Based on our findings, we provide a set of design guidelines to inform future visualization-driven moderation tools and sociotechnical systems. To the best of our knowledge, Needle is one of the first systems to combine interactive visual analytics with human-in-the-loop moderation for threaded online discussions.

cs.HC↗

arXiv2024

Venire: A Machine Learning-Guided Panel Review System for Community Content Moderation

Research into community content moderation often assumes that moderation teams govern with a single, unified voice. However, recent work has found that moderators disagree with one another at modest, but concerning rates. The problem is not the root disagreements themselves. Subjectivity in moderation is unavoidable, and there are clear benefits to including diverse perspectives within a moderation team. Instead, the crux of the issue is that, due to resource constraints, moderation decisions end up being made by individual decision-makers. The result is decision-making that is inconsistent, which is frustrating for community members. To address this, we develop Venire, an ML-backed system for panel review on Reddit. Venire uses a machine learning model trained on log data to identify the cases where moderators are most likely to disagree. Venire fast-tracks these cases for multi-person review. Ideally, Venire allows moderators to surface and resolve disagreements that would have otherwise gone unnoticed. We conduct three studies through which we design and evaluate Venire: a set of formative interviews with moderators, technical evaluations on two datasets, and a think-aloud study in which moderators used Venire to make decisions on real moderation cases. Quantitatively, we demonstrate that Venire is able to improve decision consistency and surface latent disagreements. Qualitatively, we find that Venire helps moderators resolve difficult moderation cases more confidently. Venire represents a novel paradigm for human-AI content moderation, and shifts the conversation from replacing human decision-making to supporting it.

cs.HC↗

arXiv2024

Creator Hearts: Investigating the Impact Positive Signals from YouTube Creators in Shaping Comment Section Behavior

Much of the research in online moderation focuses on punitive actions. However, emerging research has shown that positive reinforcement is effective at encouraging desirable behavior on online platforms. We extend this research by studying the "creator heart" feature on YouTube, quantifying their primary effects on comments that receive hearts and on videos where hearts have been given. We find that creator hearts increased the visibility of comments, and increased the amount of positive engagement they received from other users. We also find that the presence of a creator hearted comment soon after a video is published can incentivize viewers to comment, increasing the total engagement with the video over time. We discuss the potential for creators to use hearts to shape behavior in their communities by highlighting, rewarding, and incentivizing desirable behaviors from users. We discuss avenues for extending our study to understanding positive signals from moderators on other platforms.

cs.HC↗

arXiv2024

Knowledge Acquisition and Integration with Expert-in-the-loop

Constructing and serving knowledge graphs (KGs) is an iterative and human-centered process involving on-demand programming and analysis. In this paper, we present Kyurem, a programmable and interactive widget library that facilitates human-in-the-loop knowledge acquisition and integration to enable continuous curation a knowledge graph (KG). Kyurem provides a seamless environment within computational notebooks where data scientists explore a KG to identify opportunities for acquiring new knowledge and verify recommendations provided by AI agents for integrating the acquired knowledge in the KG. We refined Kyurem through participatory design and conducted case studies in a real-world setting for evaluation. The case-studies show that introduction of Kyurem within an existing HR knowledge graph construction and serving platform improved the user experience of the experts and helped eradicate inefficiencies related to knowledge acquisition and integration tasks

cs.HC↗

arXiv2023

Towards Transparent, Reusable, and Customizable Data Science in Computational Notebooks

Data science workflows are human-centered processes involving on-demand programming and analysis. While programmable and interactive interfaces such as widgets embedded within computational notebooks are suitable for these workflows, they lack robust state management capabilities and do not support user-defined customization of the interactive components. The absence of such capabilities hinders workflow reusability and transparency while limiting the scope of exploration of the end-users. In response, we developed MAGNETON, a framework for authoring interactive widgets within computational notebooks that enables transparent, reusable, and customizable data science workflows. The framework enhances existing widgets to support fine-grained interaction history management, reusable states, and user-defined customizations. We conducted three case studies in a real-world knowledge graph construction and serving platform to evaluate the effectiveness of these widgets. Based on the observations, we discuss future implications of employing MAGNETON widgets for general-purpose data science workflows.

cs.HC↗