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Hanna Wallach

Publications and source records attributed to Hanna Wallach.

At least 19 recordsLinked to original sources

What AI Benchmarks Actually Measure: Adapting Convergent and Discriminant Validity to Interrogate Fifty-Six AI Benchmarks

Benchmarks play a central role in the development and governance of models, yet it is often unclear whether they actually measure the concepts they purport to measure (e.g., reasoning, refusal). We adapt convergent and discriminant validity from the social sciences into an approach for interrogating AI benchmarks, applying it to 56 capability and safety benchmarks across 53 models. We label benchmarks with substantively similar purported concepts to a shared assigned concept, and ask whether model rankings on benchmarks with the same assigned concept correlate more strongly than rankings on benchmarks with different assigned concepts. We ask analogous questions at the item level using item response theory (IRT) models. We find that correlations between model rankings on benchmarks with the same assigned safety concepts are often weak, suggesting these concepts may be conceptualized inconsistently across benchmarks. For assigned capability concepts (e.g., reasoning, knowledge), model rankings are often as strongly correlated among benchmarks with the same assigned concept as between benchmarks with different assigned concepts, suggesting these capability concepts may not discriminate well from one another. In some cases, benchmarks that share design elements (e.g., score format) correlate more strongly than benchmarks with the same assigned concept. Finally, some individual benchmarks correlate more strongly with benchmarks assigned a different concept than with benchmarks sharing their own assigned concept, suggesting they may measure a different concept than they purport to. For example, BBQ-accuracy correlates more strongly with benchmarks labeled reasoning than with benchmarks that share its assigned concept, bias. To support future empirical work on benchmark validity, we release our extensive dataset of model outputs and scores at the item- and benchmark-level.

cs.CY

ASSERT: A Measurement Pipeline for GenAI Audits

Audits of generative AI (GenAI) systems often summarize behavior as a reported rate: how often the audited system complies with policy. Researchers and stakeholders use that rate to compare systems, track regressions, and gate deployment. A reported rate reflects both the system under audit and the measurement choices behind it, so a change in the rate can leave it unclear whether the system or those choices moved. We introduce ASSERT, a specification-driven measurement pipeline for GenAI audits that ties each reported rate to a written specification of the measurement choices used to produce it. ASSERT helps draft a behavioral rubric and test cases, then runs the audit against a GenAI system and returns a reported rate. In a case study on conversational deception, we observe that the reported rate moves substantially with the dialogue setup, the simulated user, the judge, and the evidence bar for non-compliance. These measurement choices substantially change the reported rate and can reorder GenAI system rankings. Because each reported rate is tied to an explicit specification, differences across audits are easier to attribute and interpret.

cs.CL

What We Know about Responsible AI Practices in Industry: A Half Decade of Empirical Research

Responsible AI (RAI) has become a central concern for technology companies, regulators, and the public. How industry practitioners interpret, implement, and sustain RAI work directly shapes the design and deployment of AI systems. As empirical scholarship examining RAI practices in industry has rapidly expanded, findings are dispersed across studies that focus on different roles, organizational contexts, and interventions. This work synthesizes current knowledge through a literature review of 161 empirical studies spanning six years, each engaging industry practitioners via interviews, surveys, workshops, ethnographies, and other methods. Our synthesis reveals both meaningful progress and persistent challenges in industry RAI practice. Practitioner awareness has increased, RAI activities have become more professionalized, and interventions such as toolkits and guidelines are more widely adopted. At the same time, practitioners continue to face substantial barriers, including limited training, uneven organizational support, and a lack of interventions tailored to day-to-day work practices. By consolidating and organizing these findings, we provide a more complete account of industry RAI than any single study to date. We conclude by discussing implications for RAI researchers, practitioners seeking to adopt effective practices, and policymakers aiming to ground governance efforts in the realities of industry contexts.

cs.HC

AI-Assisted Systematization for Evaluating GenAI Systems

Evaluating generative AI (GenAI) systems is challenging because many targets of evaluation are broad, contested concepts, such as "reasoning," "fairness," or "creativity." When these concepts are left underspecified, it becomes unclear what should be measured or how evaluation results should be interpreted. This problem reflects a missing step: systematization, that is, moving from a broad background concept to an explicit, structured account of the concept in measurable terms. To help address the fact that systematization is cognitively demanding and resource-intensive, we investigate whether AI assistance can support this process. To enable AI-assisted systematization and assess its quality, we introduce a structured representation of a systematized concept, a concept spec, and a validation worksheet. We then develop two AI-assisted systematizers: a direct, zero-shot approach and a multi-agent approach that more closely mirrors manual systematization approaches from existing literature. We use these systematizers to produce concept specs for two concepts -- hate-based rhetoric and digital empathy -- and evaluate resulting concept specs on content validity and information recoverability.

cs.CL

Comparison requires valid measurement: Rethinking attack success rate comparisons in AI red teaming

We argue that conclusions drawn about relative system safety or attack method efficacy via AI red teaming are often not supported by evidence provided by attack success rate (ASR) comparisons. We show, through conceptual, theoretical, and empirical contributions, that many conclusions are founded on apples-to-oranges comparisons or low-validity measurements. Our arguments are grounded in asking a simple question: When can attack success rates be meaningfully compared? To answer this question, we draw on ideas from social science measurement theory and inferential statistics, which, taken together, provide a conceptual grounding for understanding when numerical values obtained through the quantification of system attributes can be meaningfully compared. Through this lens, we articulate conditions under which ASRs can and cannot be meaningfully compared. Using jailbreaking as a running example, we provide examples and extensive discussion of apples-to-oranges ASR comparisons and measurement validity challenges.

cs.LG

Understanding and Meeting Practitioner Needs When Measuring Representational Harms Caused by LLM-Based Systems

The NLP research community has made publicly available numerous instruments for measuring representational harms caused by large language model (LLM)-based systems. These instruments have taken the form of datasets, metrics, tools, and more. In this paper, we examine the extent to which such instruments meet the needs of practitioners tasked with evaluating LLM-based systems. Via semi-structured interviews with 12 such practitioners, we find that practitioners are often unable to use publicly available instruments for measuring representational harms. We identify two types of challenges. In some cases, instruments are not useful because they do not meaningfully measure what practitioners seek to measure or are otherwise misaligned with practitioner needs. In other cases, instruments - even useful instruments - are not used by practitioners due to practical and institutional barriers impeding their uptake. Drawing on measurement theory and pragmatic measurement, we provide recommendations for addressing these challenges to better meet practitioner needs.

cs.CY

Taxonomizing Representational Harms using Speech Act Theory

Representational harms are widely recognized among fairness-related harms caused by generative language systems. However, their definitions are commonly under-specified. We make a theoretical contribution to the specification of representational harms by introducing a framework, grounded in speech act theory (Austin, 1962), that conceptualizes representational harms caused by generative language systems as the perlocutionary effects (i.e., real-world impacts) of particular types of illocutionary acts (i.e., system behaviors). Building on this argument and drawing on relevant literature from linguistic anthropology and sociolinguistics, we provide new definitions of stereotyping, demeaning, and erasure. We then use our framework to develop a granular taxonomy of illocutionary acts that cause representational harms, going beyond the high-level taxonomies presented in previous work. We also discuss the ways that our framework and taxonomy can support the development of valid measurement instruments. Finally, we demonstrate the utility of our framework and taxonomy via a case study that engages with recent conceptual debates about what constitutes a representational harm and how such harms should be measured.

cs.CL

Toward an Evaluation Science for Generative AI Systems

There is an increasing imperative to anticipate and understand the performance and safety of generative AI systems in real-world deployment contexts. However, the current evaluation ecosystem is insufficient: Commonly used static benchmarks face validity challenges, and ad hoc case-by-case audits rarely scale. In this piece, we advocate for maturing an evaluation science for generative AI systems. While generative AI creates unique challenges for system safety engineering and measurement science, the field can draw valuable insights from the development of safety evaluation practices in other fields, including transportation, aerospace, and pharmaceutical engineering. In particular, we present three key lessons: Evaluation metrics must be applicable to real-world performance, metrics must be iteratively refined, and evaluation institutions and norms must be established. Applying these insights, we outline a concrete path toward a more rigorous approach for evaluating generative AI systems.

cs.AI

Validating LLM-as-a-Judge Systems under Rating Indeterminacy

The LLM-as-a-judge paradigm, in which a judge LLM system replaces human raters in rating the outputs of other generative AI (GenAI) systems, plays a critical role in scaling and standardizing GenAI evaluations. To validate such judge systems, evaluators assess human--judge agreement by first collecting multiple human ratings for each item in a validation corpus, then aggregating the ratings into a single, per-item gold label rating. For many items, however, rating criteria may admit multiple valid interpretations, so a human or LLM rater may deem multiple ratings "reasonable" or "correct." We call this condition rating indeterminacy. Problematically, many rating tasks that contain rating indeterminacy rely on forced-choice elicitation, whereby raters are instructed to select only one rating for each item. In this paper, we introduce a framework for validating LLM-as-a-judge systems under rating indeterminacy. We draw theoretical connections between different measures of judge system performance under different human--judge agreement metrics, and different rating elicitation and aggregation schemes. We demonstrate that differences in how humans and LLMs resolve rating indeterminacy when responding to forced-choice rating instructions can heavily bias LLM-as-a-judge validation. Through extensive experiments involving 11 real-world rating tasks and 9 commercial LLMs, we show that standard validation approaches that rely upon forced-choice ratings select judge systems that are highly suboptimal, performing as much as 31% worse than judge systems selected by our approach that uses multi-label "response set" ratings to account for rating indeterminacy. We conclude with concrete recommendations for more principled approaches to LLM-as-a-judge validation.

cs.LG

Position: Evaluating Generative AI Systems Is a Social Science Measurement Challenge

The measurement tasks involved in evaluating generative AI (GenAI) systems lack sufficient scientific rigor, leading to what has been described as "a tangle of sloppy tests [and] apples-to-oranges comparisons" (Roose, 2024). In this position paper, we argue that the ML community would benefit from learning from and drawing on the social sciences when developing and using measurement instruments for evaluating GenAI systems. Specifically, our position is that evaluating GenAI systems is a social science measurement challenge. We present a four-level framework, grounded in measurement theory from the social sciences, for measuring concepts related to the capabilities, behaviors, and impacts of GenAI systems. This framework has two important implications: First, it can broaden the expertise involved in evaluating GenAI systems by enabling stakeholders with different perspectives to participate in conceptual debates. Second, it brings rigor to both conceptual and operational debates by offering a set of lenses for interrogating validity.

cs.CY

Machine Unlearning Doesn't Do What You Think: Lessons for Generative AI Policy and Research

"Machine unlearning" is a popular proposed solution for mitigating the existence of content in an AI model that is problematic for legal or moral reasons, including privacy, copyright, safety, and more. For example, unlearning is often invoked as a solution for removing the effects of specific information from a generative-AI model's parameters, e.g., a particular individual's personal data or the inclusion of copyrighted content in the model's training data. Unlearning is also proposed as a way to prevent a model from generating targeted types of information in its outputs, e.g., generations that closely resemble a particular individual's data or reflect the concept of "Spiderman." Both of these goals--the targeted removal of information from a model and the targeted suppression of information from a model's outputs--present various technical and substantive challenges. We provide a framework for ML researchers and policymakers to think rigorously about these challenges, identifying several mismatches between the goals of unlearning and feasible implementations. These mismatches explain why unlearning is not a general-purpose solution for circumscribing generative-AI model behavior in service of broader positive impact.

cs.LG

A Shared Standard for Valid Measurement of Generative AI Systems' Capabilities, Risks, and Impacts

The valid measurement of generative AI (GenAI) systems' capabilities, risks, and impacts forms the bedrock of our ability to evaluate these systems. We introduce a shared standard for valid measurement that helps place many of the disparate-seeming evaluation practices in use today on a common footing. Our framework, grounded in measurement theory from the social sciences, extends the work of Adcock & Collier (2001) in which the authors formalized valid measurement of concepts in political science via three processes: systematizing background concepts, operationalizing systematized concepts via annotation procedures, and applying those procedures to instances. We argue that valid measurement of GenAI systems' capabilities, risks, and impacts, further requires systematizing, operationalizing, and applying not only the entailed concepts, but also the contexts of interest and the metrics used. This involves both descriptive reasoning about particular instances and inferential reasoning about underlying populations, which is the purview of statistics. By placing many disparate-seeming GenAI evaluation practices on a common footing, our framework enables individual evaluations to be better understood, interrogated for reliability and validity, and meaningfully compared. This is an important step in advancing GenAI evaluation practices toward more formalized and theoretically grounded processes -- i.e., toward a science of GenAI evaluations.

cs.CY

Gaps Between Research and Practice When Measuring Representational Harms Caused by LLM-Based Systems

To facilitate the measurement of representational harms caused by large language model (LLM)-based systems, the NLP research community has produced and made publicly available numerous measurement instruments, including tools, datasets, metrics, benchmarks, annotation instructions, and other techniques. However, the research community lacks clarity about whether and to what extent these instruments meet the needs of practitioners tasked with developing and deploying LLM-based systems in the real world, and how these instruments could be improved. Via a series of semi-structured interviews with practitioners in a variety of roles in different organizations, we identify four types of challenges that prevent practitioners from effectively using publicly available instruments for measuring representational harms caused by LLM-based systems: (1) challenges related to using publicly available measurement instruments; (2) challenges related to doing measurement in practice; (3) challenges arising from measurement tasks involving LLM-based systems; and (4) challenges specific to measuring representational harms. Our goal is to advance the development of instruments for measuring representational harms that are well-suited to practitioner needs, thus better facilitating the responsible development and deployment of LLM-based systems.

cs.CY

A Framework for Evaluating LLMs Under Task Indeterminacy

Large language model (LLM) evaluations often assume there is a single correct response -- a gold label -- for each item in the evaluation corpus. However, some tasks can be ambiguous -- i.e., they provide insufficient information to identify a unique interpretation -- or vague -- i.e., they do not clearly indicate where to draw the line when making a determination. Both ambiguity and vagueness can cause task indeterminacy -- the condition where some items in the evaluation corpus have more than one correct response. In this paper, we develop a framework for evaluating LLMs under task indeterminacy. Our framework disentangles the relationships between task specification, human ratings, and LLM responses in the LLM evaluation pipeline. Using our framework, we conduct a synthetic experiment showing that evaluations that use the "gold label" assumption underestimate the true performance. We also provide a method for estimating an error-adjusted performance interval given partial knowledge about indeterminate items in the evaluation corpus. We conclude by outlining implications of our work for the research community.

cs.LG

Dimensions of Generative AI Evaluation Design

There are few principles or guidelines to ensure evaluations of generative AI (GenAI) models and systems are effective. To help address this gap, we propose a set of general dimensions that capture critical choices involved in GenAI evaluation design. These dimensions include the evaluation setting, the task type, the input source, the interaction style, the duration, the metric type, and the scoring method. By situating GenAI evaluations within these dimensions, we aim to guide decision-making during GenAI evaluation design and provide a structure for comparing different evaluations. We illustrate the utility of the proposed set of general dimensions using two examples: a hypothetical evaluation of the fairness of a GenAI system and three real-world GenAI evaluations of biological threats.

cs.CY

Evaluating Generative AI Systems is a Social Science Measurement Challenge

Across academia, industry, and government, there is an increasing awareness that the measurement tasks involved in evaluating generative AI (GenAI) systems are especially difficult. We argue that these measurement tasks are highly reminiscent of measurement tasks found throughout the social sciences. With this in mind, we present a framework, grounded in measurement theory from the social sciences, for measuring concepts related to the capabilities, impacts, opportunities, and risks of GenAI systems. The framework distinguishes between four levels: the background concept, the systematized concept, the measurement instrument(s), and the instance-level measurements themselves. This four-level approach differs from the way measurement is typically done in ML, where researchers and practitioners appear to jump straight from background concepts to measurement instruments, with little to no explicit systematization in between. As well as surfacing assumptions, thereby making it easier to understand exactly what the resulting measurements do and do not mean, this framework has two important implications for evaluating evaluations: First, it can enable stakeholders from different worlds to participate in conceptual debates, broadening the expertise involved in evaluating GenAI systems. Second, it brings rigor to operational debates by offering a set of lenses for interrogating the validity of measurement instruments and their resulting measurements.

cs.CY

A Framework for Automated Measurement of Responsible AI Harms in Generative AI Applications

We present a framework for the automated measurement of responsible AI (RAI) metrics for large language models (LLMs) and associated products and services. Our framework for automatically measuring harms from LLMs builds on existing technical and sociotechnical expertise and leverages the capabilities of state-of-the-art LLMs, such as GPT-4. We use this framework to run through several case studies investigating how different LLMs may violate a range of RAI-related principles. The framework may be employed alongside domain-specific sociotechnical expertise to create measurements for new harm areas in the future. By implementing this framework, we aim to enable more advanced harm measurement efforts and further the responsible use of LLMs.

cs.CL

"One-Size-Fits-All"? Examining Expectations around What Constitute "Fair" or "Good" NLG System Behaviors

Fairness-related assumptions about what constitute appropriate NLG system behaviors range from invariance, where systems are expected to behave identically for social groups, to adaptation, where behaviors should instead vary across them. To illuminate tensions around invariance and adaptation, we conduct five case studies, in which we perturb different types of identity-related language features (names, roles, locations, dialect, and style) in NLG system inputs. Through these cases studies, we examine people's expectations of system behaviors, and surface potential caveats of these contrasting yet commonly held assumptions. We find that motivations for adaptation include social norms, cultural differences, feature-specific information, and accommodation; in contrast, motivations for invariance include perspectives that favor prescriptivism, view adaptation as unnecessary or too difficult for NLG systems to do appropriately, and are wary of false assumptions. Our findings highlight open challenges around what constitute "fair" or "good" NLG system behaviors.

cs.CL