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Hari Thadakamalla

Publications and source records attributed to Hari Thadakamalla.

3 recordsLinked to original sources

PersEvalBench: Can LLM Evaluators Judge Contextually Appropriate Use of Persona Information?

Large language model (LLM) evaluators are increasingly used to assess personalized assistants, yet whether they can reliably judge personalization has rarely been tested. We introduce PersEvalBench, a benchmark testing whether an evaluator can recognize appropriate and inappropriate uses of user history. It contains 403 multi-episode scenarios where user information should persist, transfer, or cease to apply. The benchmark covers nine controlled error subtypes across three families: under-personalization, over-personalization, and misapplied-state errors. Human audits confirm that generated errors match their intended types and that the prescribed uses of user information are reasonable. Across five LLM evaluators, recognition of controlled personalization errors remains limited even with the full dialogue history. On the human-evaluated subset, under-personalization shows the largest gap: humans recognize 94.4% of these errors, compared with 63.9% for the strongest reported evaluator. Evaluators often recognize that a response is problematic but reverse the error direction, mistaking failure to follow an applicable preference (UNDER) for use of an inapplicable preference (OVER). Easier evidence access offers little help: highlighting the relevant history turns raises error recognition only slightly, suggesting that the remaining difficulty lies in judging what role that information should play in the response.

cs.CL↗

Hear2Act: Benchmarking When Prosody Should Change What an Assistant Does

Prosodic cues can convey task-relevant information that alters the trajectory and outcome of a task-oriented dialogue, even when the words themselves remain unchanged. Yet existing benchmarks typically evaluate prosodic perception, response appropriateness, and task-oriented dialogue in isolation, making it difficult to test whether prosodic evidence changes downstream decisions. We introduce Hear2Act, a unified evaluation protocol for text and spoken assistants with 480 persona-grounded scenarios, hidden user concerns, and objectively verifiable outcomes. For each scenario, we keep the task and user needs fixed while varying whether the same concern is conveyed explicitly in words or primarily through prosody, and evaluate decisions under transcript, audio, and concern-state access. Using Hear2Act, we evaluate two audio-capable LLMs. Under Prosody-mediated feedback, adding audio to the transcript changes the average optimal-solution rate only from 14.6% to 15.3%. In contrast, when models infer the concern status from audio, represent it in text, and use it for next-action selection, the rate rises to 39.6%, close to 40.7% with the ground-truth state. This contrast, however, largely disappears under Explicit lexical feedback, where the concern is verbally mentioned in the utterance. Together, these results show that prosody matters when lexical evidence is insufficient, and that audio-capable LLMs can recover information from speech but do not reliably carry it into action without an explicit intermediate representation.

cs.CL↗

Beyond Individual Personas: Aligning Synthetic Dialogue to Population-Level Behavior Distributions

Synthetic dialogue corpora are increasingly used as proxies for target dialogue data, yet persona-grounded generators optimize individual conversations rather than corpus composition, yielding locally plausible dialogues with distorted population-level behavior mixes. We introduce GroupPersona, a framework that aligns synthetic dialogue corpora to the behavior distribution of a reference corpus. GroupPersona turns population statistics into generation controls: it separates each dialogue's core behavioral signature from predictable side effects, and uses the resulting behavioral groups to condition user agents on the interaction patterns that define the reference population. We evaluate GroupPersona on four corpora crossing two dialogue sources, assistant-style and Reddit-derived, with two construction variants: structure-preserving and variation-enhanced. GroupPersona lowers Jensen-Shannon divergence between synthetic and reference distributions over 12 behavior attributes from 0.234 to 0.177 relative to the strongest average baseline, a 24.4% reduction, and is best or tied-best on all four corpora while preserving structural alignment. It also achieves the closest calibration to reference-conversation quality scores, reducing mean absolute deviation from the reference-conversation profile to 0.63 versus 0.91 for the next-best baseline.

cs.CL↗