arXiv subjects

Isabelle Augenstein

Publications and source records attributed to Isabelle Augenstein.

At least 55 records · Page 3Linked to original sources

arXiv2025

Investigating Human Values in Online Communities

Studying human values is instrumental for cross-cultural research, enabling a better understanding of preferences and behaviour of society at large and communities therein. To study the dynamics of communities online, we propose a method to computationally analyse values present on Reddit. Our method allows analysis at scale, complementing survey based approaches. We train a value relevance and a value polarity classifier, which we thoroughly evaluate using in-domain and out-of-domain human annotations. Using these, we automatically annotate over six million posts across 12k subreddits with Schwartz values. Our analysis unveils both previously recorded and novel insights into the values prevalent within various online communities. For instance, we discover a very negative stance towards conformity in the Vegan and AbolishTheMonarchy subreddits. Additionally, our study of geographically specific subreddits highlights the correlation between traditional values and conservative U.S. states. Through our work, we demonstrate how our dataset and method can be used as a complementary tool for qualitative study of online communication.

cs.SI↗

arXiv2025

Quantifying Gender Biases Towards Politicians on Reddit

Despite attempts to increase gender parity in politics, global efforts have struggled to ensure equal female representation. This is likely tied to implicit gender biases against women in authority. In this work, we present a comprehensive study of gender biases that appear in online political discussion. To this end, we collect 10 million comments on Reddit in conversations about male and female politicians, which enables an exhaustive study of automatic gender bias detection. We address not only misogynistic language, but also other manifestations of bias, like benevolent sexism in the form of seemingly positive sentiment and dominance attributed to female politicians, or differences in descriptor attribution. Finally, we conduct a multi-faceted study of gender bias towards politicians investigating both linguistic and extra-linguistic cues. We assess 5 different types of gender bias, evaluating coverage, combinatorial, nominal, sentimental, and lexical biases extant in social media language and discourse. Overall, we find that, contrary to previous research, coverage and sentiment biases suggest equal public interest in female politicians. Rather than overt hostile or benevolent sexism, the results of the nominal and lexical analyses suggest this interest is not as professional or respectful as that expressed about male politicians. Female politicians are often named by their first names and are described in relation to their body, clothing, or family; this is a treatment that is not similarly extended to men. On the now banned far-right subreddits, this disparity is greatest, though differences in gender biases still appear in the right and left-leaning subreddits. We release the curated dataset to the public for future studies.

cs.CL↗

arXiv2025

A Latent-Variable Model for Intrinsic Probing

The success of pre-trained contextualized representations has prompted researchers to analyze them for the presence of linguistic information. Indeed, it is natural to assume that these pre-trained representations do encode some level of linguistic knowledge as they have brought about large empirical improvements on a wide variety of NLP tasks, which suggests they are learning true linguistic generalization. In this work, we focus on intrinsic probing, an analysis technique where the goal is not only to identify whether a representation encodes a linguistic attribute but also to pinpoint where this attribute is encoded. We propose a novel latent-variable formulation for constructing intrinsic probes and derive a tractable variational approximation to the log-likelihood. Our results show that our model is versatile and yields tighter mutual information estimates than two intrinsic probes previously proposed in the literature. Finally, we find empirical evidence that pre-trained representations develop a cross-lingually entangled notion of morphosyntax.

cs.CL↗

arXiv2025

Invisible Women in Digital Diplomacy: A Multidimensional Framework for Online Gender Bias Against Women Ambassadors Worldwide

Despite mounting evidence that women in foreign policy often bear the brunt of online hostility, the extent of online gender bias against diplomats remains unexplored. This paper offers the first global analysis of the treatment of women diplomats on social media. Introducing a multidimensional and multilingual methodology for studying online gender bias, it focuses on three critical elements: gendered language, negativity in tweets directed at diplomats, and the visibility of women diplomats. Our unique dataset encompasses ambassadors from 164 countries, their tweets, and the direct responses to these tweets in 65 different languages. Using automated content and sentiment analysis, our findings reveal a crucial gender bias. The language in responses to diplomatic tweets is only mildly gendered and largely pertains to international affairs and, generally, women ambassadors do not receive more negative reactions to their tweets than men, yet the pronounced discrepancy in online visibility stands out as a significant form of gender bias. Women receive a staggering 66.4% fewer retweets than men. By unraveling the invisibility that obscures women diplomats on social media, we hope to spark further research on online bias in international politics.

cs.SI↗

arXiv2025

Modeling Public Perceptions of Science in Media

Effectively engaging the public with science is vital for fostering trust and understanding in our scientific community. Yet, with an ever-growing volume of information, science communicators struggle to anticipate how audiences will perceive and interact with scientific news. In this paper, we introduce a computational framework that models public perception across twelve dimensions, such as newsworthiness, importance, and surprisingness. Using this framework, we create a large-scale science news perception dataset with 10,489 annotations from 2,101 participants from diverse US and UK populations, providing valuable insights into public responses to scientific information across domains. We further develop NLP models that predict public perception scores with a strong performance. Leveraging the dataset and model, we examine public perception of science from two perspectives: (1) Perception as an outcome: What factors affect the public perception of scientific information? (2) Perception as a predictor: Can we use the estimated perceptions to predict public engagement with science? We find that individuals' frequency of science news consumption is the driver of perception, whereas demographic factors exert minimal influence. More importantly, through a large-scale analysis and carefully designed natural experiment on Reddit, we demonstrate that the estimated public perception of scientific information has direct connections with the final engagement pattern. Posts with more positive perception scores receive significantly more comments and upvotes, which is consistent across different scientific information and for the same science, but are framed differently. Overall, this research underscores the importance of nuanced perception modeling in science communication, offering new pathways to predict public interest and engagement with scientific content.

cs.CL↗

arXiv2025

A Reality Check on Context Utilisation for Retrieval-Augmented Generation

Retrieval-augmented generation (RAG) helps address the limitations of parametric knowledge embedded within a language model (LM). In real world settings, retrieved information can vary in complexity, yet most investigations of LM utilisation of context has been limited to synthetic text. We introduce DRUID (Dataset of Retrieved Unreliable, Insufficient and Difficult-to-understand contexts) with real-world queries and contexts manually annotated for stance. The dataset is based on the prototypical task of automated claim verification, for which automated retrieval of real-world evidence is crucial. We compare DRUID to synthetic datasets (CounterFact, ConflictQA) and find that artificial datasets often fail to represent the complexity and diversity of realistically retrieved context. We show that synthetic datasets exaggerate context characteristics rare in real retrieved data, which leads to inflated context utilisation results, as measured by our novel ACU score. Moreover, while previous work has mainly focused on singleton context characteristics to explain context utilisation, correlations between singleton context properties and ACU on DRUID are surprisingly small compared to other properties related to context source. Overall, our work underscores the need for real-world aligned context utilisation studies to represent and improve performance in real-world RAG settings.

cs.CL↗

arXiv2025

Multi-Modal Framing Analysis of News

Automated frame analysis of political communication is a popular task in computational social science that is used to study how authors select aspects of a topic to frame its reception. So far, such studies have been narrow, in that they use a fixed set of pre-defined frames and focus only on the text, ignoring the visual contexts in which those texts appear. Especially for framing in the news, this leaves out valuable information about editorial choices, which include not just the written article but also accompanying photographs. To overcome such limitations, we present a method for conducting multi-modal, multi-label framing analysis at scale using large (vision-) language models. Grounding our work in framing theory, we extract latent meaning embedded in images used to convey a certain point and contrast that to the text by comparing the respective frames used. We also identify highly partisan framing of topics with issue-specific frame analysis found in prior qualitative work. We demonstrate a method for doing scalable integrative framing analysis of both text and image in news, providing a more complete picture for understanding media bias.

cs.CL↗

arXiv2025

Can Community Notes Replace Professional Fact-Checkers?

Two commonly employed strategies to combat the rise of misinformation on social media are (i) fact-checking by professional organisations and (ii) community moderation by platform users. Policy changes by Twitter/X and, more recently, Meta, signal a shift away from partnerships with fact-checking organisations and towards an increased reliance on crowdsourced community notes. However, the extent and nature of dependencies between fact-checking and helpful community notes remain unclear. To address these questions, we use language models to annotate a large corpus of Twitter/X community notes with attributes such as topic, cited sources, and whether they refute claims tied to broader misinformation narratives. Our analysis reveals that community notes cite fact-checking sources up to five times more than previously reported. Fact-checking is especially crucial for notes on posts linked to broader narratives, which are twice as likely to reference fact-checking sources compared to other sources. Our results show that successful community moderation relies on professional fact-checking and highlight how citizen and professional fact-checking are deeply intertwined.

cs.CL↗

arXiv2025

Community Moderation and the New Epistemology of Fact Checking on Social Media

Social media platforms have traditionally relied on internal moderation teams and partnerships with independent fact-checking organizations to identify and flag misleading content. Recently, however, platforms including X (formerly Twitter) and Meta have shifted towards community-driven content moderation by launching their own versions of crowd-sourced fact-checking -- Community Notes. If effectively scaled and governed, such crowd-checking initiatives have the potential to combat misinformation with increased scale and speed as successfully as community-driven efforts once did with spam. Nevertheless, general content moderation, especially for misinformation, is inherently more complex. Public perceptions of truth are often shaped by personal biases, political leanings, and cultural contexts, complicating consensus on what constitutes misleading content. This suggests that community efforts, while valuable, cannot replace the indispensable role of professional fact-checkers. Here we systemically examine the current approaches to misinformation detection across major platforms, explore the emerging role of community-driven moderation, and critically evaluate both the promises and challenges of crowd-checking at scale.

cs.SI↗

arXiv2025

Efficiency and Effectiveness of LLM-Based Summarization of Evidence in Crowdsourced Fact-Checking

Evaluating the truthfulness of online content is critical for combating misinformation. This study examines the efficiency and effectiveness of crowdsourced truthfulness assessments through a comparative analysis of two approaches: one involving full-length webpages as evidence for each claim, and another using summaries for each evidence document generated with a large language model. Using an A/B testing setting, we engage a diverse pool of participants tasked with evaluating the truthfulness of statements under these conditions. Our analysis explores both the quality of assessments and the behavioral patterns of participants. The results reveal that relying on summarized evidence offers comparable accuracy and error metrics to the Standard modality while significantly improving efficiency. Workers in the Summary setting complete a significantly higher number of assessments, reducing task duration and costs. Additionally, the Summary modality maximizes internal agreement and maintains consistent reliance on and perceived usefulness of evidence, demonstrating its potential to streamline large-scale truthfulness evaluations.

cs.IR↗

arXiv2025

Aggregating Soft Labels from Crowd Annotations Improves Uncertainty Estimation Under Distribution Shift

Selecting an effective training signal for machine learning tasks is difficult: expert annotations are expensive, and crowd-sourced annotations may not be reliable. Recent work has demonstrated that learning from a distribution over labels acquired from crowd annotations can be effective both for performance and uncertainty estimation. However, this has mainly been studied using a limited set of soft-labeling methods in an in-domain setting. Additionally, no one method has been shown to consistently perform well across tasks, making it difficult to know a priori which to choose. To fill these gaps, this paper provides the first large-scale empirical study on learning from crowd labels in the out-of-domain setting, systematically analyzing 8 soft-labeling methods on 4 language and vision tasks. Additionally, we propose to aggregate soft-labels via a simple average in order to achieve consistent performance across tasks. We demonstrate that this yields classifiers with improved predictive uncertainty estimation in most settings while maintaining consistent raw performance compared to learning from individual soft-labeling methods or taking a majority vote of the annotations. We additionally highlight that in regimes with abundant or minimal training data, the selection of soft labeling method is less important, while for highly subjective labels and moderate amounts of training data, aggregation yields significant improvements in uncertainty estimation over individual methods. Code can be found at https://github.com/copenlu/aggregating-crowd-annotations-ood.

cs.CL↗

arXiv2025

Graph-Guided Textual Explanation Generation Framework

Natural language explanations (NLEs) are commonly used to provide plausible free-text explanations of a model's reasoning about its predictions. However, recent work has questioned their faithfulness, as they may not accurately reflect the model's internal reasoning process regarding its predicted answer. In contrast, highlight explanations--input fragments critical for the model's predicted answers--exhibit measurable faithfulness. Building on this foundation, we propose G-Tex, a Graph-Guided Textual Explanation Generation framework designed to enhance the faithfulness of NLEs. Specifically, highlight explanations are first extracted as faithful cues reflecting the model's reasoning logic toward answer prediction. They are subsequently encoded through a graph neural network layer to guide the NLE generation, which aligns the generated explanations with the model's underlying reasoning toward the predicted answer. Experiments on T5 and BART using three reasoning datasets show that G-Tex improves NLE faithfulness by up to 12.18% compared to baseline methods. Additionally, G-Tex generates NLEs with greater semantic and lexical similarity to human-written ones. Human evaluations show that G-Tex can decrease redundant content and enhance the overall quality of NLEs. Our work presents a novel method for explicitly guiding NLE generation to enhance faithfulness, serving as a foundation for addressing broader criteria in NLE and generated text.

cs.CL↗

arXiv2025

Presumed Cultural Identity: How Names Shape LLM Responses

Names are deeply tied to human identity. They can serve as markers of individuality, cultural heritage, and personal history. However, using names as a core indicator of identity can lead to over-simplification of complex identities. When interacting with LLMs, user names are an important point of information for personalisation. Names can enter chatbot conversations through direct user input (requested by chatbots), as part of task contexts such as CV reviews, or as built-in memory features that store user information for personalisation. We study biases associated with names by measuring cultural presumptions in the responses generated by LLMs when presented with common suggestion-seeking queries, which might involve making assumptions about the user. Our analyses demonstrate strong assumptions about cultural identity associated with names present in LLM generations across multiple cultures. Our work has implications for designing more nuanced personalisation systems that avoid reinforcing stereotypes while maintaining meaningful customisation.

cs.CL↗

arXiv2025

Measuring and Benchmarking Large Language Models' Capabilities to Generate Persuasive Language

We are exposed to much information trying to influence us, such as teaser messages, debates, politically framed news, and propaganda - all of which use persuasive language. With the recent interest in Large Language Models (LLMs), we study the ability of LLMs to produce persuasive text. As opposed to prior work which focuses on particular domains or types of persuasion, we conduct a general study across various domains to measure and benchmark to what degree LLMs produce persuasive language - both when explicitly instructed to rewrite text to be more or less persuasive and when only instructed to paraphrase. We construct the new dataset Persuasive-Pairs of pairs of a short text and its rewrite by an LLM to amplify or diminish persuasive language. We multi-annotate the pairs on a relative scale for persuasive language: a valuable resource in itself, and for training a regression model to score and benchmark persuasive language, including for new LLMs across domains. In our analysis, we find that different 'personas' in LLaMA3's system prompt change persuasive language substantially, even when only instructed to paraphrase.

cs.CL↗

arXiv2025

Specializing Large Language Models to Simulate Survey Response Distributions for Global Populations

Large-scale surveys are essential tools for informing social science research and policy, but running surveys is costly and time-intensive. If we could accurately simulate group-level survey results, this would therefore be very valuable to social science research. Prior work has explored the use of large language models (LLMs) for simulating human behaviors, mostly through prompting. In this paper, we are the first to specialize LLMs for the task of simulating survey response distributions. As a testbed, we use country-level results from two global cultural surveys. We devise a fine-tuning method based on first-token probabilities to minimize divergence between predicted and actual response distributions for a given question. Then, we show that this method substantially outperforms other methods and zero-shot classifiers, even on unseen questions, countries, and a completely unseen survey. While even our best models struggle with the task, especially on unseen questions, our results demonstrate the benefits of specialization for simulation, which may accelerate progress towards sufficiently accurate simulation in the future.

cs.CL↗

arXiv2025

Show Me the Work: Fact-Checkers' Requirements for Explainable Automated Fact-Checking

The pervasiveness of large language models and generative AI in online media has amplified the need for effective automated fact-checking to assist fact-checkers in tackling the increasing volume and sophistication of misinformation. The complex nature of fact-checking demands that automated fact-checking systems provide explanations that enable fact-checkers to scrutinise their outputs. However, it is unclear how these explanations should align with the decision-making and reasoning processes of fact-checkers to be effectively integrated into their workflows. Through semi-structured interviews with fact-checking professionals, we bridge this gap by: (i) providing an account of how fact-checkers assess evidence, make decisions, and explain their processes; (ii) examining how fact-checkers use automated tools in practice; and (iii) identifying fact-checker explanation requirements for automated fact-checking tools. The findings show unmet explanation needs and identify important criteria for replicable fact-checking explanations that trace the model's reasoning path, reference specific evidence, and highlight uncertainty and information gaps.

cs.HC↗

arXiv2025

Claim Verification in the Age of Large Language Models: A Survey

The large and ever-increasing amount of data available on the Internet coupled with the laborious task of manual claim and fact verification has sparked the interest in the development of automated claim verification systems. Several deep learning and transformer-based models have been proposed for this task over the years. With the introduction of Large Language Models (LLMs) and their superior performance in several NLP tasks, we have seen a surge of LLM-based approaches to claim verification along with the use of novel methods such as Retrieval Augmented Generation (RAG). In this survey, we present a comprehensive account of recent claim verification frameworks using LLMs. We describe the different components of the claim verification pipeline used in these frameworks in detail including common approaches to retrieval, prompting, and fine-tuning. Finally, we describe publicly available English datasets created for this task.

cs.CL↗

arXiv2025

Evaluating Input Feature Explanations through a Unified Diagnostic Evaluation Framework

Explaining the decision-making process of machine learning models is crucial for ensuring their reliability and transparency for end users. One popular explanation form highlights key input features, such as i) tokens (e.g., Shapley Values and Integrated Gradients), ii) interactions between tokens (e.g., Bivariate Shapley and Attention-based methods), or iii) interactions between spans of the input (e.g., Louvain Span Interactions). However, these explanation types have only been studied in isolation, making it difficult to judge their respective applicability. To bridge this gap, we develop a unified framework that facilitates an automated and direct comparison between highlight and interactive explanations comprised of four diagnostic properties. We conduct an extensive analysis across these three types of input feature explanations -- each utilizing three different explanation techniques -- across two datasets and two models, and reveal that each explanation has distinct strengths across the different diagnostic properties. Nevertheless, interactive span explanations outperform other types of input feature explanations across most diagnostic properties. Despite being relatively understudied, our analysis underscores the need for further research to improve methods generating these explanation types. Additionally, integrating them with other explanation types that perform better in certain characteristics could further enhance their overall effectiveness.

cs.CL↗