arXiv subjects

Jin L. C. Guo

Publications and source records attributed to Jin L. C. Guo.

At least 37 records · Page 2Linked to original sources

arXiv2023

SUMMIT: Scaffolding OSS Issue Discussion Through Summarization

For Open Source Software (OSS) projects, discussions in Issue Tracking Systems (ITS) serve as a crucial collaboration mechanism for diverse stakeholders. However, these discussions can become lengthy and entangled, making it hard to find relevant information and make further contributions. In this work, we study the use of summarization to aid users in collaboratively making sense of OSS issue discussion threads. We reveal a complex picture of how summarization is used by issue users in practice as a strategy to help develop and manage their discussions. Grounded on the different objectives served by the summaries and the outcome of our formative study with OSS stakeholders, we identified a set of guidelines to inform the design of collaborative summarization tools for OSS issue discussions. We then developed SUMMIT, a tool that allows issue users to collectively construct summaries of different types of information discussed, as well as a set of comments representing continuous conversations within the thread. To alleviate the manual effort involved, SUMMIT uses techniques that automatically detect information types and summarize texts to facilitate the generation of these summaries. A lab user study indicates that, as the users of SUMMIT, OSS stakeholders adopted different strategies to acquire information on issue threads. Furthermore, different features of SUMMIT effectively lowered the perceived difficulty of locating information from issue threads and enabled the users to prioritize their effort. Overall, our findings demonstrated the potential of SUMMIT, and the corresponding design guidelines, in supporting users to acquire information from lengthy discussions in ITSs. Our work sheds light on key design considerations and features when exploring crowd-based and machine-learning-enabled instruments for asynchronous collaboration on complex tasks such as OSS development.

cs.HC↗

arXiv2023

GUILGET: GUI Layout GEneration with Transformer

Sketching out Graphical User Interface (GUI) layout is part of the pipeline of designing a GUI and a crucial task for the success of a software application. Arranging all components inside a GUI layout manually is a time-consuming task. In order to assist designers, we developed a method named GUILGET to automatically generate GUI layouts from positional constraints represented as GUI arrangement graphs (GUI-AGs). The goal is to support the initial step of GUI design by producing realistic and diverse GUI layouts. The existing image layout generation techniques often cannot incorporate GUI design constraints. Thus, GUILGET needs to adapt existing techniques to generate GUI layouts that obey to constraints specific to GUI designs. GUILGET is based on transformers in order to capture the semantic in relationships between elements from GUI-AG. Moreover, the model learns constraints through the minimization of losses responsible for placing each component inside its parent layout, for not letting components overlap if they are inside the same parent, and for component alignment. Our experiments, which are conducted on the CLAY dataset, reveal that our model has the best understanding of relationships from GUI-AG and has the best performances in most of evaluation metrics. Therefore, our work contributes to improved GUI layout generation by proposing a novel method that effectively accounts for the constraints on GUI elements and paves the road for a more efficient GUI design pipeline.

cs.CV↗

arXiv2023

Approach Intelligent Writing Assistants Usability with Seven Stages of Action

Despite the potential of Large Language Models (LLMs) as writing assistants, they are plagued by issues like coherence and fluency of the model output, trustworthiness, ownership of the generated content, and predictability of model performance, thereby limiting their usability. In this position paper, we propose to adopt Norman's seven stages of action as a framework to approach the interaction design of intelligent writing assistants. We illustrate the framework's applicability to writing tasks by providing an example of software tutorial authoring. The paper also discusses the framework as a tool to synthesize research on the interaction design of LLM-based tools and presents examples of tools that support the stages of action. Finally, we briefly outline the potential of a framework for human-LLM interaction research.

cs.HC↗

arXiv2023

Aspirations and Practice of Model Documentation: Moving the Needle with Nudging and Traceability

The documentation practice for machine-learned (ML) models often falls short of established practices for traditional software, which impedes model accountability and inadvertently abets inappropriate or misuse of models. Recently, model cards, a proposal for model documentation, have attracted notable attention, but their impact on the actual practice is unclear. In this work, we systematically study the model documentation in the field and investigate how to encourage more responsible and accountable documentation practice. Our analysis of publicly available model cards reveals a substantial gap between the proposal and the practice. We then design a tool named DocML aiming to (1) nudge the data scientists to comply with the model cards proposal during the model development, especially the sections related to ethics, and (2) assess and manage the documentation quality. A lab study reveals the benefit of our tool towards long-term documentation quality and accountability.

cs.SE↗

arXiv2022

Deep API Learning Revisited

Understanding the correct API usage sequences is one of the most important tasks for programmers when they work with unfamiliar libraries. However, programmers often encounter obstacles to finding the appropriate information due to either poor quality of API documentation or ineffective query-based searching strategy. To help solve this issue, researchers have proposed various methods to suggest the sequence of APIs given natural language queries representing the information needs from programmers. Among such efforts, Gu et al. adopted a deep learning method, in particular an RNN Encoder-Decoder architecture, to perform this task and obtained promising results on common APIs in Java. In this work, we aim to reproduce their results and apply the same methods for APIs in Python. Additionally, we compare the performance with a more recent Transformer-based method, i.e., CodeBERT, for the same task. Our experiment reveals a clear drop in performance measures when careful data cleaning is performed. Owing to the pretraining from a large number of source code files and effective encoding technique, CodeBERT outperforms the method by Gu et al., to a large extent.

cs.SE↗

arXiv2022

Characterizing User Behaviors in Open-Source Software User Forums: An Empirical Study

User forums of Open Source Software (OSS) enable end-users to collaboratively discuss problems concerning the OSS applications. Despite decades of research on OSS, we know very little about how end-users engage with OSS communities on these forums, in particular, the challenges that hinder their continuous and meaningful participation in the OSS community. Many previous works are developer-centric and overlook the importance of end-user forums. As a result, end-users' expectations are seldom reflected in OSS development. To better understand user behaviors in OSS user forums, we carried out an empirical study analyzing about 1.3 million posts from user forums of four popular OSS applications: Zotero, Audacity, VLC, and RStudio. Through analyzing the contribution patterns of three common user types (end-users, developers, and organizers), we observed that end-users not only initiated most of the threads (above 96% of threads in three projects, 86% in the other), but also acted as the significant contributors for responding to other users' posts, even though they tended to lack confidence in their activities as indicated by psycho-linguistic analyses. Moreover, we found end-users more open, reflecting a more positive emotion in communication than organizers and developers in the forums. Our work contributes new knowledge about end-users' activities and behaviors in OSS user forums that the vital OSS stakeholders can leverage to improve end-user engagement in the OSS development process.

cs.SE↗

arXiv2022

GANSpiration: Balancing Targeted and Serendipitous Inspiration in User Interface Design with Style-Based Generative Adversarial Network

Inspiration from design examples plays a crucial role in the creative process of user interface design. However, current tools and techniques that support inspiration usually only focus on example browsing with limited user control or similarity-based example retrieval, leading to undesirable design outcomes such as focus drift and design fixation. To address these issues, we propose the GANSpiration approach that suggests design examples for both targeted and serendipitous inspiration, leveraging a style-based Generative Adversarial Network. A quantitative evaluation revealed that the outputs of GANSpiration-based example suggestion approaches are relevant to the input design, and at the same time include diverse instances. A user study with professional UI/UX practitioners showed that the examples suggested by our approach serve as viable sources of inspiration for overall design concepts and specific design elements. Overall, our work paves the road of using advanced generative machine learning techniques in supporting the creative design practice.

cs.HC↗

arXiv2021

Generating GitHub Repository Descriptions: A Comparison of Manual and Automated Approaches

Given the vast number of repositories hosted on GitHub, project discovery and retrieval have become increasingly important for GitHub users. Repository descriptions serve as one of the first points of contact for users who are accessing a repository. However, repository owners often fail to provide a high-quality description; instead, they use vague terms, the purpose of the repository is poorly explained, or the description is omitted entirely. In this work, we examine the current practice of writing GitHub repository descriptions. Our investigation leads to the proposal of the LSP (Language, Software technology, and Purpose) template to formulate good descriptions for GitHub repositories that are clear, concise, and informative. To understand the extent to which current automated techniques can support generating repository descriptions, we compare the performance of state-of-the-art text summarization methods on this task. Finally, our user study with GitHub users reveals that automated summarization can adequately be used for default description generation for GitHub repositories, while the descriptions which follow the LSP template offer the most effective instrument for communicating with GitHub users.

cs.SE↗

arXiv2021

Issue Link Label Recovery and Prediction for Open Source Software

Modern open source software development heavily relies on the issue tracking systems to manage their feature requests, bug reports, tasks, and other similar artifacts. Together, those "issues" form a complex network with links to each other. The heterogeneous character of issues inherently results in varied link types and therefore poses a great challenge for users to create and maintain the label of the link manually. The goal of most existing automated issue link construction techniques ceases with only examining the existence of links between issues. In this work, we focus on the next important question of whether we can assess the type of issue link automatically through a data-driven method. We analyze the links between issues and their labels used the issue tracking system for 66 open source projects. Using three projects, we demonstrate promising results when using supervised machine learning classification for the task of link label recovery with careful model selection and tuning, achieving F1 scores of between 0.56-0.70 for the three studied projects. Further, the performance of our method for future link label prediction is convincing when there is sufficient historical data. Our work signifies the first step in systematically manage and maintain issue links faced in practice.

cs.SE↗

arXiv2021

Science-Software Linkage: The Challenges of Traceability between Scientific Knowledge and Software Artifacts

Although computer science papers are often accompanied by software artifacts, connecting research papers to their software artifacts and vice versa is not always trivial. First of all, there is a lack of well-accepted standards for how such links should be provided. Furthermore, the provided links, if any, often become outdated: they are affected by link rot when pre-prints are removed, when repositories are migrated, or when papers and repositories evolve independently. In this paper, we summarize the state of the practice of linking research papers and associated source code, highlighting the recent efforts towards creating and maintaining such links. We also report on the results of several empirical studies focusing on the relationship between scientific papers and associated software artifacts, and we outline challenges related to traceability and opportunities for overcoming these challenges.

cs.SE↗

arXiv2021

Facilitating Asynchronous Participatory Design of Open Source Software: Bringing End Users into the Loop

As open source software (OSS) becomes increasingly mature and popular, there are significant challenges with properly accounting for usability concerns for the diverse end users. Participatory design, where multiple stakeholders collaborate on iterating the design, can be an efficient way to address the usability concerns for OSS projects. However, barriers such as a code-centric mindset and insufficient tool support often prevent OSS teams from effectively including end users in participatory design methods. This paper proposes preliminary contributions to this problem through the user-centered exploration of (1) a set of design guidelines that capture the needs of OSS participatory design tools, (2) two personas that represent the characteristics of OSS designers and end users, and (3) a low-fidelity prototype tool for end user involvement in OSS projects. This work paves the road for future studies about tool design that would eventually help improve OSS usability.

cs.HC↗

arXiv2020

Software Engineering Event Modeling using Relative Time in Temporal Knowledge Graphs

We present a multi-relational temporal Knowledge Graph based on the daily interactions between artifacts in GitHub, one of the largest social coding platforms. Such representation enables posing many user-activity and project management questions as link prediction and time queries over the knowledge graph. In particular, we introduce two new datasets for i) interpolated time-conditioned link prediction and ii) extrapolated time-conditioned link/time prediction queries, each with distinguished properties. Our experiments on these datasets highlight the potential of adapting knowledge graphs to answer broad software engineering questions. Meanwhile, it also reveals the unsatisfactory performance of existing temporal models on extrapolated queries and time prediction queries in general. To overcome these shortcomings, we introduce an extension to current temporal models using relative temporal information with regards to past events.

cs.LG↗

arXiv2020

How Do Open Source Software Contributors Perceive and Address Usability? Valued Factors, Practices, and Challenges

Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We accumulated this knowledge through a survey with a wide range of contributors to OSS applications. Through analyzing 84 survey responses, we found that many participants recognized the importance of usability. While most relied on issue tracking systems to collect user feedback, a few participants also adopted typical user-centered design methods. However, most participants demonstrated a system-centric rather than a user-centric view. Understanding the diverse needs and consolidating various feedback of end-users posed unique challenges for the OSS contributors when addressing usability in the most recent development context. Our work provided important insights for OSS practitioners and tool designers in exploring ways for promoting a user-centric mindset and improving usability practice in the current OSS communities.

cs.SE↗

arXiv2020

ArguLens: Anatomy of Community Opinions On Usability Issues Using Argumentation Models

In open-source software (OSS), the design of usability is often influenced by the discussions among community members on platforms such as issue tracking systems (ITSs). However, digesting the rich information embedded in issue discussions can be a major challenge due to the vast number and diversity of the comments. We propose and evaluate ArguLens, a conceptual framework and automated technique leveraging an argumentation model to support effective understanding and consolidation of community opinions in ITSs. Through content analysis, we anatomized highly discussed usability issues from a large, active OSS project, into their argumentation components and standpoints. We then experimented with supervised machine learning techniques for automated argument extraction. Finally, through a study with experienced ITS users, we show that the information provided by ArguLens supported the digestion of usability-related opinions and facilitated the review of lengthy issues. ArguLens provides the direction of designing valuable tools for high-level reasoning and effective discussion about usability.

cs.HC↗

arXiv2019

Activity-Based Analysis of Open Source Software Contributors: Roles and Dynamics

Contributors to open source software (OSS) communities assume diverse roles to take different responsibilities. One major limitation of the current OSS tools and platforms is that they provide a uniform user interface regardless of the activities performed by the various types of contributors. This paper serves as a non-trivial first step towards resolving this challenge by demonstrating a methodology and establishing knowledge to understand how the contributors' roles and their dynamics, reflected in the activities contributors perform, are exhibited in OSS communities. Based on an analysis of user action data from 29 GitHub projects, we extracted six activities that distinguished four Active roles and five Supporting roles of OSS contributors, as well as patterns in role changes. Through the lens of the Activity Theory, these findings provided rich design guidelines for OSS tools to support diverse contributor roles.

cs.SE↗

arXiv2019

How Do the Open Source Communities Address Usability and UX Issues? An Exploratory Study

Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX design issues in a distributed environment. In this paper, we provide an initial step towards this effort and report on an exploratory study that investigated how the OSS communities currently reported, discussed, negotiated, and eventually addressed usability and UX issues. We conducted in-depth qualitative analysis of selected issue tracking threads from three OSS projects hosted on GitHub. Our findings indicated that discussions about usability and UX issues in OSS communities were largely influenced by the personal opinions and experiences of the participants. Moreover, the characteristics of the community may have greatly affected the focus of such discussion.

cs.HC↗

arXiv2019

Usability of Virtual Reality Application Through the Lens of the User Community: A Case Study

The increasing availability and diversity of virtual reality (VR) applications highlighted the importance of their usability. Function-oriented VR applications posed new challenges that are not well studied in the literature. Moreover, user feedback becomes readily available thanks to modern software engineering tools, such as app stores and open source platforms. Using Firefox Reality as a case study, we explored the major types of VR usability issues raised in these platforms. We found that 77% of usability feedbacks can be mapped to Nielsen's heuristics while few were mappable to VR-specific heuristics. This result indicates that Nielsen's heuristics could potentially help developers address the usability of this VR application in its early development stage. This work paves the road for exploring tools leveraging the community effort to promote the usability of function-oriented VR applications.

cs.HC↗

arXiv2019

Analysis and Detection of Information Types of Open Source Software Issue Discussions

Most modern Issue Tracking Systems (ITSs) for open source software (OSS) projects allow users to add comments to issues. Over time, these comments accumulate into discussion threads embedded with rich information about the software project, which can potentially satisfy the diverse needs of OSS stakeholders. However, discovering and retrieving relevant information from the discussion threads is a challenging task, especially when the discussions are lengthy and the number of issues in ITSs are vast. In this paper, we address this challenge by identifying the information types presented in OSS issue discussions. Through qualitative content analysis of 15 complex issue threads across three projects hosted on GitHub, we uncovered 16 information types and created a labeled corpus containing 4656 sentences. Our investigation of supervised, automated classification techniques indicated that, when prior knowledge about the issue is available, Random Forest can effectively detect most sentence types using conversational features such as the sentence length and its position. When classifying sentences from new issues, Logistic Regression can yield satisfactory performance using textual features for certain information types, while falling short on others. Our work represents a nontrivial first step towards tools and techniques for identifying and obtaining the rich information recorded in the ITSs to support various software engineering activities and to satisfy the diverse needs of OSS stakeholders.

cs.SE↗