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Koustuv Saha

Publications and source records attributed to Koustuv Saha.

At least 37 records · Page 2Linked to original sources

Personalizing Personal Health Interfaces: Co-Design with Generative AI

Personal health interfaces present wellbeing data through standardized dashboards that rarely fit how people interpret or act on it. Personalizing them to what people would like to see for themselves often requires design and technical expertise, a barrier that generative AI may potentially lower. Therefore, we ask what designs emerge and how it enables and constrains the design process. We conducted a co-design study where 14 participants redesigned Google and Apple Health interfaces using Figma Make. Participants reimagined interfaces that supported personal context, future planning, and interactive experiences, yet conversational AI designs converged around chat-window conventions. AI helped materialize loosely articulated ideas, but model defaults and generation latency shaped iteration. The process more readily operationalized interpretability and accountability than privacy, trust, and emotional safety. Generative co-design let participants create interfaces directly, blurring the boundary between intentions and model defaults. We discuss implications for preserving agency and flexible user-directed interfaces.

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AI Psychosis: Does Conversational AI Amplify Delusion-Related Language?

Conversational AI systems are increasingly used for personal reflection and emotional disclosure, raising concerns about their effects on vulnerable users. Recent anecdotal reports suggest that prolonged interactions with AI may reinforce delusional thinking---a phenomenon sometimes described as AI Psychosis. However, empirical evidence on this phenomenon remains limited. In this work, we examine how delusion-related language evolves during multi-turn interactions with conversational AI. We construct simulated users (SimUsers) from Reddit users' longitudinal posting histories and generate extended conversations with three model families (GPT, LLaMA, and Qwen). We develop DelusionScore, a linguistic measure that quantifies the intensity of delusion-related language across conversational turns. We find that SimUsers derived from users with prior delusion-related discourse (Treatment) exhibit progressively increasing DelusionScore trajectories, whereas those derived from users without such discourse (Control) remain stable or decline. We further find that this amplification varies across themes, with reality skepticism and compulsive reasoning showing the strongest increases. Finally, conditioning AI responses on current DelusionScore substantially reduces these trajectories. These findings provide empirical evidence that conversational AI interactions can amplify delusion-related language over extended use and highlight the importance of state-aware safety mechanisms for mitigating such risks.

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LLUMI: Improving LLM Writing Assistance for Mental Health Support with Online Community Feedback

Large language models (LLMs) show promise in generating supportive responses for mental health queries, but improving their usefulness, empathy, and safety often requires substantial compute, expert input, and labeled data. At the same time, deploying proprietary, cloud-based models for mental health-related interactions raises important privacy and data-governance concerns, given the sensitivities. To address this challenge, we introduce LLUMI setup that can be hosted in-house within protected environments. LLUMI consists of two complementary components: a generation model (GM), which drafts supportive responses to mental health queries, and an improvement model (IM), which revises an initial human-crafted response. We leverage feedback signals from Reddit mental health communities, using community endorsement patterns such as upvotes and downvotes to construct chosen--rejected response pairs for Supervised Fine Tuning (SFT) and Direct Preference Optimization (DPO). We further align LLUMI using human evaluation across five dimensions: readability, empathy, connection, actionability, and safety. Our results show that, despite relying on smaller open-source models rather than proprietary cloud-based GPT models, LLUMI achieves comparable performance across linguistic analyses and human evaluations. These findings suggest that open-source models, when trained with community-derived preference signals, can support high-quality mental health support assistance while offering a more privacy-preserving alternative for sensitive support contexts.

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TUX: Measuring Human--AI Tacit Understanding

As large language models (LLMs) increasingly act as collaborative partners, human--AI alignment is often evaluated through explicit task success, accuracy, or reward optimization. Yet many collaborative settings depend on tacit understanding: whether an agent can align with a human's evaluative stance or representational priors without clear objectives, communication, or feedback. To study this capacity, we develop a spectrum-placement task inspired by the social party game Wavelength, in which humans and agents independently place concepts along subjective spectra. We operationalize the Tacit Understanding Index (TUX) as a pairwise behavioral measure of similarity between human and agent judgments, and evaluate it with 241 human participants and 200 profile-conditioned LLM agents across four models. We find that nearest human--agent pairs in trait space achieve significantly higher TUX, suggesting that tacit alignment is associated with person-level characteristics rather than reflecting only random similarity. Regression analyses show that TUX becomes more explainable as predictor sets become richer, with individual traits, decision-making styles, and confidence improving over aggregate trait-distance baselines. These findings suggest that TUX provides a measurable behavioral signal of human--LLM tacit understanding, while revealing the limits of profile-based conditioning for capturing deeper representational alignment.

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From Analytics to Tumor Boards: An Evidence-Linked Multi-Agent Workflow for Oncology Feature Extraction

Clinically relevant oncology information is distributed across heterogeneous, longitudinal documentation, creating substantial abstraction burden and requiring accurate attribution across specimens, tumors, biomarkers, and time points, while manual cancer-registry abstraction can require 27.2 minutes per case, highlighting the need for scalable methods that preserve clinical context while converting documentation into structured data. We evaluate an oncology information-extraction workflow in which OncoLens supplies multi-source, oncology-aware document selection, aggregation, and normalization from integrated EHRs, while the NimbleMind Multi-Agent System (nMAS) is a configurable oncology information-extraction workflow that extracts clinically relevant structured fields from fragmented oncology documentation. The extraction task uses a clinician-informed schema of 328 attributes spanning report metadata, diagnosis, staging, and cancer-type-specific information. nMAS separates clinician-defined field specifications from model execution and combines complexity-aware extraction, report-level consolidation, and source-grounded validation. The retrospective evaluation included 230 de-identified oncology documents from 40 patients and 418 clinician-reviewed document-field pairs containing 1,126 non-empty reference values. Evaluation focused on fields identified by clinicians as present in the source documents rather than exhaustively annotating all 328 schema fields. nMAS achieved a rank-weighted value-level precision of 82.6%, recall of 87.5%, and F1 of 85.0%, compared with an F1 of 66.4% for an independently implemented UMA-style MiniMax M2.5 comparator. These findings support the feasibility of using a configurable, source-grounded extraction workflow to convert fragmented oncology documentation into reusable structured data.

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Using LLMs to Mimic the Conversational Dynamics of Reddit Communities

Online communities face a constant battle against toxicity and misinformation. While human moderators struggle to keep pace with the volume of content, LLMs offer a promising solution for automatically generating constructive responses and shaping online interactions. This paper preliminarily investigates if LLMs can mimic the communication styles of Reddit users using their comment history as context. We evaluate two prompting approaches: predicting a target comment and filling in masked comments. We find that LLMs outperform expectations at replicating comment structure and formality, but struggle to accurately capture nuanced emotions, e.g. understating joy and overstating anger. These findings highlight a promising direction for LLMs in guiding online conversations towards prosociality influencing emergent communication patterns and norms within the community. The results of our study inspire future work with more rigorous methods of evaluation to explore the LLMs' effectiveness across diverse online communities to better understand their broader societal impact.

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VASTU: Language Models Struggle to Recognize Online Community Values

Online communities develop distinct norms for content they collectively value, yet it remains unclear whether current language models can recognize locally valued contributions in context. We formalize this as \textbf{community-conditioned preference prediction} and introduce \textsc{Vastu} (\underline{V}alue-\underline{A}ware \underline{S}ocial \underline{Tu}ning), a benchmark of 75,000 Reddit comments from 15 communities spanning Gaming, Science, Q\&A, Advice, and Politics. We evaluate four model families---prompted LLMs, LoRA-adapted SLMs, supervised encoders, and feature-based classifiers---across global, local, and context-conditioned settings. Our central finding is that parametric adaptation consistently outperforms prompting: supervised encoders reach 0.74 AUROC and fine-tuned SLMs 0.64--0.71, while the best prompted result is only 0.62. This gap is not merely quantitative---vanilla prompting yields over 80\% false-negative rates, systematically discarding content communities actually value. Conversational context narrows but does not close this divide. Together, these results suggest that local preference recognition requires community-specific training signal, not just better prompting. Our work supports future research on community-aware reward modeling, feed curation, and positive moderation.

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Answer Bubbles: Information Exposure in AI-Mediated Search

Generative search systems are increasingly replacing link-based retrieval with AI-generated summaries, yet little is known about how these systems differ in sources, language, and fidelity to cited material. We examine responses to 11,000 real search queries across five systems---vanilla GPT, Search GPT, Perplexity Search with Grok, Google AI Overviews, and traditional Google Search---at three levels: source diversity, linguistic characterization of the generated summary, and source-summary fidelity. We find that generative search systems exhibit significant \textit{source-selection} biases in their citations, favoring certain sources over others. Incorporating search also selectively attenuates epistemic markers, reducing hedging by up to 60\% while preserving confidence language in the AI-generated summaries. At the same time, AI summaries further compound the citation biases: Wikipedia and longer sources are disproportionately overrepresented, whereas cited social media content and negatively framed sources are substantially underrepresented. Our findings highlight the potential for \textit{answer bubbles}, in which identical queries yield structurally different information realities across systems, with implications for user trust, source visibility, and the transparency of AI-mediated information access.

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Communication styles and reader preferences of LLM- and human-authored COVID-19 information explanations: a case study

With the wide adoption of large language models (LLMs) in information assistance, it is essential to examine their alignment with human communication styles and values. We situate this study within health fact-checking, where effective communication is critical for correcting misconceptions and building trust. Although recent studies have explored LLMs for fact-checking and health communication, differences between LLM and human communication styles and associated reader perceptions remain under-explored. We compiled a dataset of 1,498 health misinformation claims and explanations from authoritative fact-checking organizations and generated LLM responses to inaccurate health information. Drawing on health communication theories, we evaluated communication styles across three dimensions: information linguistic features, sender persuasive strategies, and receiver value alignments. We further assessed reader perceptions through a blinded evaluation with 99 participants. LLM-generated articles scored significantly lower in persuasive strategies, certainty expressions, and alignment with social values and moral foundations. However, participants strongly preferred LLM content, with over 60% of responses favoring LLM articles for clarity, completeness, and persuasiveness. This preference was associated with structured presentation, clarity, and neutral tone, which may convey completeness and professionalism despite reduced nuance or rigor. These findings highlight both the potential and limitations of LLMs in health communication and fact-checking, suggesting that reader preference may not necessarily correspond to established measures of communication quality.

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How People Evaluate AI-, Expert-, and Peer-Style Financial Advice

As generative AI increasingly becomes a common source of daily decision-making, including financial choices, it is critical to understand how people evaluate AI-generated financial advice. We conducted a preregistered vignette experiment (N = 285) in which substantive financial content---including facts, numerical values, recommendation direction, and core reasoning---was held constant while communication style varied across AI Financial Assistant (AI), Certified Financial Planner (Expert), and Online Community Forum (OC) advice. Displayed source attribution was independently manipulated through correctly labeled, unlabeled, and mislabeled conditions, allowing us to separate attribution effects from source-specific communication cues. Expert advice was rated more favorably than AI advice on 9 of 10 outcomes (|d|=0.20--0.47), and this advantage remained visible without source labels, where Expert advice outperformed AI advice on 8 of 10 outcomes (up to d=0.60). Correct labels added limited differentiation, whereas mislabeling increased ratings of AI advice for situational fit and overall quality (d=0.42 for each) and attenuated the Expert advantage in situational fit (d=-0.36). Descriptive analyses further showed that AI advice was most responsive to displayed attribution and, conversely, that advice-style differences were most visible under an AI label. These findings show that financial-advice evaluations are shaped jointly by displayed attribution and message-level communication cues. We position disclosure not as a neutral transparency mechanism, but as an interpretive frame whose accuracy and interaction with message cues can shape trust and reliance.

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Tracing the Heart: An Evidence-Linked Pipeline for Heart-Failure Feature Engineering

Electronic health record (EHR) feature engineering is a major bottleneck in clinical research and AI, accounting for 39-45% of data scientists' workload. This is especially pronounced in heart failure, which affects an estimated 6.7 million U.S. adults and requires integrating fragmented EHR data with disease-specific, guideline-based clinical reasoning. Existing rule-based and large language model (LLM)-based approaches offer only partial automation with limited maintainability and evidence traceability. We developed the Nimblemind Multi-Agent System (nMAS), an evidence-linked, rubric-grounded pipeline for automated heart-failure feature engineering, and evaluated it on 500 dummy patient records from nine EHR source tables. nMAS generated 132 structured and 70 rubric-scored aggregated features, verified for structural integrity, rubric compliance, and provenance, and audited by a restricted LLM. Adding the aggregated features improved held-out AUROC from 0.895 to 0.963 for HFrEF and 0.870 to 0.910 for HFpEF phenotyping, and an independent LLM-based rubric assessment of evidence support and methodological soundness scored the features at 81.5% of maximum points. These results demonstrate the feasibility of automated, auditable feature engineering for complex cardiovascular EHR data, though evaluation was limited to a single-institution cohort and external validation is needed.

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Trust but Verify:Evidence-Linked Multi-Agent Clinical Information Extraction in Pathology

Clinical feature extraction from pathology reports is challenging because relevant evidence may be distributed across coded and narrative fields and depend on specimen attribution, negation, ancillary findings, and diagnostic context. We retrospectively evaluated the NimbleMind Multi-Agent System (nMAS), a configurable workflow that separates clinician-defined field specifications from extraction models and returns report-level predictions with source-linked evidence. The study included 54 dummy gastric biopsy pathology reports from Singapore and four binary target fields, yielding 216 feature-case decisions. nMAS correctly classified 213 of 216 decisions (98.61\%), and all evidence spans associated with correct predictions occurred verbatim in the corresponding source reports. All three errors occurred in the two context-dependent \textit{H. pylori}-related fields requiring negation handling or diagnostic attribution. A single-model UMA-style comparator produced the similar label-level performance and error pattern. These findings do not demonstrate predictive superiority for the multi-agent architecture.Rather, the contribution of nMAS lies in workflow integration and traceability through configurable field specifications, complexity-based routing, report-level aggregation, and source-text validation within a clinician-reviewable workflow. Larger multi-institutional studies should assess generalizability, semantic evidence quality, adaptation effort, and clinician verification time.

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Sources of Inequity and Fairness Risks in Wellbeing Sensing

Passive sensing for wellbeing uses smartphones and wearables to continuously collect human behavioral data and applies ML/AI models to infer psychological states and behaviors (e.g., depression, cognitive load). These systems are increasingly adopted in high-stakes settings (e.g., hospitals, universities), yet fairness research remains limited---primarily to post-hoc, identity-based comparisons of model performance. However, passive sensing combines heterogeneous sensing infrastructures, indirect behavioral inference, and longitudinal deployment---characteristics that, while not exclusive to the domain, are jointly pronounced here and raise two underexplored questions: (1) what additional sources of inequity arise from these characteristics, and (2) how do such inequities propagate beyond algorithmic audits across the system lifecycle? To address this gap, we conducted semi-structured interviews with 14 researchers and practitioners across five countries, examining how fairness risks emerge and are negotiated across the full passive sensing lifecycle. Our findings empirically characterize five situated sources of inequity (e.g., comfort with monitoring, behavioral regularity) that systematically shape fairness risks beyond identity-based attributes. We further synthesize 15 fairness risks and corresponding mitigation strategies across the lifecycle, from study design to deployment. Finally, we identify structural barriers that constrain fair practice in reality, and argue that enabling fair passive sensing requires both individual researcher efforts and ecosystem-level governance support from funders, publication venues, and deploying institutions.

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Inform, Coach, Relate, Listen: Auditing LLM Caregiving Support Roles

Language models are increasingly being deployed for conversational support in informal caregiving contexts, where interactions often extend beyond information-seeking: caregivers seek emotional reassurance, guidance, and help, while navigating uncertain, relationally complex care decisions. Yet most safety evaluations assess model behavior under generic prompts, leaving a critical question unexamined: does a model's safety profile change with its support role? We study this by operationalizing four expert-reviewed support roles grounded in social support theory: Inform, Coach, Relate, and Listen, and comparing them against two baseline controls: a basic prompting condition and a retrieval-augmented generation (RAG) condition. We evaluate across three language models (GPT-4o-mini, Llama-3.1-8B-Instruct, and MedGemma-1.5-4b-it) on 5,000 real-world queries from online Alzheimer's Disease and Related Dementias (ADRD) communities. We find that the LLM's support role systematically shapes both the prevalence and composition of interactional risks. Furthermore, a human evaluation study reveals a perceived quality--safety tension: more directive, information-oriented roles are rated as more helpful and trustworthy despite exhibiting elevated interactional risk profiles. We release ~90,000 support role-conditioned model responses with risk annotations as an ecologically grounded resource for research on safer LLM-mediated conversational support.

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When AI Says "I have been in similar situations": Synthetic Lived Experience in Peer-Like Caregiver Support

Caregivers often turn to online communities for informational and emotional support. In these spaces, peer supporters frequently draw on personal narratives to respond to emotionally complex caregiving situations. As LLMs are increasingly designed as peer-like sources of support, they introduce a critical tension: AI can provide immediate, private, and nonjudgmental support, but it cannot authentically possess the lived experiences that make human peer support meaningful. Yet, when prompted to sound peer-like, LLMs may generate language that implies lived experience. This creates a synthetic lived experience paradox: the same experiential language that may make AI support feel warm, relatable, and peer-like can also falsely position the system as someone with lived experience. We examine this paradox in the context of family caregivers of people living with Alzheimer's Disease and Related Dementias (ADRD). Drawing on caregiver support exchanges from online communities and prompted peer-like responses from three LLMs -- LLaMA, GPT-4o-mini, and MedGemma -- we analyze how human peers use personal narratives and how AI incorporates similar narrative forms. Psycholinguistic analysis shows that peer responses used significantly more first-person and past-focused language than peer-like AI responses. Qualitatively, we identify seven types of personal narratives in human peer support and show that AI often captures their emotional work, but can fabricate experiential grounding. These findings reveal a narrative authenticity gap: peer-like AI can generate synthetic lived experience without the real experience that makes peer support meaningful. We argue that caregiver-support AI systems need mechanisms to distinguish supportive peer-like framing from fabricated lived experience, ensuring that models can offer warmth and validation without falsely positioning themselves as experiential peers.

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AI-Mediated Negotiation: Design Reflections and Lessons

Conversational AI promises a new kind of preparation for high-stakes workplace negotiations -- personalized, interactive, and capable of simulating realistic resistance. That promise is intuitive. We built Trucey, a theory-driven coaching system, to test it. The system encoded four assumptions: that articulation supports clarification, that personalization builds strategic competence, that chunked delivery reduces cognitive load, and that structured scaffolding removes metacognitive burden. A pre-registered experiment (N=267) and interviews (N=15) complicated each of them. Notably, the static handbook we included as a passive control outperformed both AI conditions on empowerment and usability. We reflect on why: each assumption encoded a specific model of how preparation unfolds, and the findings revealed that conversational AI imposes a linear execution model on a task that is fundamentally recursive. We identify an unexamined scope condition on established HAI design guidelines and close with a sequencing principle -- map before path, path before simulation -- for future AI coaching design.

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A Taxonomy of Mental Health and Technology Needs for Alzheimer's and Dementia Caregivers

Family members caring for individuals with Alzheimer's disease and related dementias (AD/ADRD) provide the foundation of long-term care worldwide. In 2023, more than 11 million U.S. family and friends contributed 18 billion hours of unpaid care, often at the cost of their own physical and mental health. These informal caregivers -- also referred as the "invisible second patients" -- experience elevated rates of mental health problems. Yet research commonly reduces their complex psychosocial experiences to a single construct of caregiver burden, obscuring which specific needs are unmet or effectively supported. At the same time, digital and AI-enabled technologies are rapidly expanding, from smartphone apps and videoconferencing to sensor platforms and AI chatbots. However, the absence of shared frameworks across medicine, psychology, and technology research limits cumulative progress. This study introduces a Caregiver Mental Health and Technology Taxonomy that systematically links AD/ADRD caregiver needs with corresponding classes of technology-based interventions. Drawing from an interdisciplinary literature review and two qualitative studies with caregivers, the taxonomy identifies mismatches between caregiver priorities and existing technological support, highlights under-served domains such as relational strain and compassion fatigue, and proposes design directions for adaptive, responsive systems. The framework offers a shared vocabulary to guide clinicians, researchers, and technology designers in developing more person-centered and clinically grounded innovation in dementia care.

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AI Content Moderation in Therapy Conversations

Large language models (LLMs) are increasingly being used for emotional support. They are also being developed for formal therapy purposes. However, LLMs like ChaptGPT or Llama are often developed with content moderation guardrails that prevent them from discussing sensitive subjects with users for both liability and safety purposes, and this inability to broach these subjects may affect their capacity as therapists. In this study, we perform an algorithm audit on three state-of-the-art moderation systems (OpenAI's moderation endpoint, Meta's Llama Guard, and Google's Shield Gemma) to investigate the extent to which these systems flag the content of real-life therapy sessions as undesirable. Our results raise implications for the limitations that users and organizations may encounter when designing LLMs to play the part of a therapist.

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