VISTA: Value-Informed Event Appraisal for Multimodal Emotion Conflict
Conflicting emotional cues can be individually valid: a subdued voice may reflect a blocked goal while a smile satisfies a social obligation. Their interpretation depends on what the event means to the person. We introduce VISTA (Value-Informed Semantic Trust Arbitration), a learned seven-field appraisal interface that conditions modality arbitration on concerns, event relations, and expression conditions while retaining a joint-evidence residual. A log-odds decomposition separates emotion expectation from cue diagnosticity, motivating an interface that lets appraisal change how evidence is interpreted. With a shared Qwen2.5-Omni-7B backbone and matched training examples and steps, VISTA reaches 64.5% conflict accuracy on CA-MER, improving on modality gating by 2.5 percentage points on conflict and 0.2 on consistency. Shuffling appraisal across scenes or removing its decision connection reduces this benefit. A common frozen-backbone probe reaches 0.600 macro CCC for appraisal readout, compared with 0.505 for emotion-only fine-tuning. Evaluations across five benchmarks connect recognition under increasing conflict with appraisal readout and downstream decision use. Together, the analyses and experiments support scene-specific appraisal as an intermediate representation that helps interpret conflicting emotional evidence.