Search arXivSearch

arXiv subjects

Mustafa Akben

Publications and source records attributed to Mustafa Akben.

3 recordsLinked to original sources

Measuring AI Leadership: Development and Validation of a Multidimensional Measure for AI-Native Organizations

AI is changing what leaders must judge, explain, learn, and coordinate, yet existing measures do not capture these behaviors at the level needed to study leadership in AI-enabled work. We develop the AI Leadership Battery, which organizes 36 behaviorally specific subdimensions into 11 theory-specified content families. Following established scale-development procedures, the research used deductive item generation; content validation of definitional correspondence and definitional distinctiveness; exploratory factor analysis and item reduction; confirmatory factor analysis in independent samples; and tests of internal consistency reliability, convergent validity, discriminant validity, and criterion-related and incremental validity. Across the development and validation studies, the analyses provided evidence for the Battery's content, multidimensional structure, reliability, and distinction from selected orbiting constructs. The Battery also contributed additional information beyond orbiting constructs across organizational growth, decision speed, customer/stakeholder response capability, AI-enabled team performance, AI-enabled work experience, AI security and risk management, and AI adoption and integration. The resulting measure provides researchers with a behavioral framework for examining how leaders in AI-enabled work regulate judgment, learning, adaptation, transparency, and accountability.

cs.AI

Silicon Minds versus Human Hearts: The Wisdom of Crowds Beats the Wisdom of AI in Emotion Recognition

The ability to discern subtle emotional cues is fundamental to human social intelligence. As artificial intelligence (AI) becomes increasingly common, AI's ability to recognize and respond to human emotions is crucial for effective human-AI interactions. In particular, whether such systems can match or surpass human experts remains to be seen. However, the emotional intelligence of AI, particularly multimodal large language models (MLLMs), remains largely unexplored. This study evaluates the emotion recognition abilities of MLLMs using the Reading the Mind in the Eyes Test (RMET) and its multiracial counterpart (MRMET), and compares their performance against human participants. Results show that, on average, MLLMs outperform humans in accurately identifying emotions across both tests. This trend persists even when comparing performance across low, medium, and expert-level performing groups. Yet when we aggregate independent human decisions to simulate collective intelligence, human groups significantly surpass the performance of aggregated MLLM predictions, highlighting the wisdom of the crowd. Moreover, a collaborative approach (augmented intelligence) that combines human and MLLM predictions achieves greater accuracy than either humans or MLLMs alone. These results suggest that while MLLMs exhibit strong emotion recognition at the individual level, the collective intelligence of humans and the synergistic potential of human-AI collaboration offer the most promising path toward effective emotional AI. We discuss the implications of these findings for the development of emotionally intelligent AI systems and future research directions.

cs.AI

Advancing Harmful Content Detection in Organizational Research: Integrating Large Language Models with Elo Rating System

Large language models (LLMs) offer promising opportunities for organizational research. However, their built-in moderation systems can create problems when researchers try to analyze harmful content, often refusing to follow certain instructions or producing overly cautious responses that undermine validity of the results. This is particularly problematic when analyzing organizational conflicts such as microaggressions or hate speech. This paper introduces an Elo rating-based method that significantly improves LLM performance for harmful content analysis In two datasets, one focused on microaggression detection and the other on hate speech, we find that our method outperforms traditional LLM prompting techniques and conventional machine learning models on key measures such as accuracy, precision, and F1 scores. Advantages include better reliability when analyzing harmful content, fewer false positives, and greater scalability for large-scale datasets. This approach supports organizational applications, including detecting workplace harassment, assessing toxic communication, and fostering safer and more inclusive work environments.

cs.AI