arXiv subjects

Terumi Chiba

Publications and source records attributed to Terumi Chiba.

4 recordsLinked to original sources

arXiv2026

Speech-based Psychological Crisis Assessment using LLMs

Psychological support hotlines provide critical support for individuals experiencing mental health emergencies, yet current assessments largely rely on human operators whose judgments may vary with professional experience and are constrained by limited staffing resources. This paper proposes a large language model (LLM)-based framework for automated crisis level classification, a key indicator that supports many downstream tasks and improves the overall quality of hotline services. To better capture emotional signals in spoken conversations, we introduce a paralinguistic injection method that inserts identified non-verbal emotional cues into speech transcripts, enabling LLM-based reasoning to incorporate critical acoustic nuances. In addition, we propose a reasoning-enhanced training strategy that trains the model to generate diagnostic reasoning chains as an auxiliary task, which serves as a regulariser to improve classification performance. Combined with data augmentation, our final system achieves a macro F1-score of 0.802 and an accuracy of 0.805 on the three-class classification task under 5-fold cross-validation.

cs.CL↗

arXiv2026

Talk2Agent: Benchmarking Voice Interfaces for Text Agents

Large language model (LLM) computer-use agents are typically evaluated with clean written instructions, despite speech being an increasingly popular interface for interacting with such systems. Speech input introduces an additional failure point: transcription errors can alter task-critical entities, constraints, or targets before the agent begins reasoning, while conventional ASR metrics do not directly measure whether the information required for successful execution has been preserved. We introduce Talk2Agent, a benchmark for evaluating how effectively voice interfaces convey human-spoken instructions to LLM-based computer-use agents. Talk2Agent builds human-spoken versions of tasks from WildClawBench and OSWorld and evaluates a range of voice interfaces, including dedicated ASR models, audio-capable LLMs, contextual biasing, and LLM-based ontology repair. Because repeatedly executing long-horizon computer-use tasks is costly and stochastic, we further propose an execution-free, task-conditioned evaluation framework that projects the original task grader onto prompt-addressable intentions and measures how much task-relevant information is retained after the voice interface. On WildClawBench, Talk2Agent's execution-free native projection provides a practical, execution-grounded measure of voice-interface quality, correlating with downstream task completion and improving Pearson correlation by 0.246 over WER/CER on 32 hours of real human speech.

cs.AI↗

arXiv2026

SALMONN-duo: Adaptive Dual-System Coordination for Full-Duplex Voice Agents

Full-duplex speech large language models (LLMs) enable low-latency, natural voice interaction. However, real-world agents must also use tools and perform deliberative reasoning-operations whose variable latency and computational cost conflict with the stringent timing requirements of real-time conversation. To reconcile these demands, we propose SALMONN-duo, an adaptive dual-system voice agent inspired by dual-process theories of cognition. SALMONN-duo separates real-time interaction from deliberative computation by pairing an always-on, fast-thinking full-duplex speech LLM (system 1) with a powerful asynchronous slow-thinking LLM agent (system 2). Beyond handling real-time interaction, system 1 learns when to answer directly and when to delegate, remaining responsive during backend execution and seamlessly integrating returned information into the ongoing dialogue without exposing tool traces or losing conversational context. Evaluations on single-turn spoken question answering (QA) and multi-turn conversations demonstrate that adaptive delegation substantially improves accuracy on knowledge-intensive and multi-hop reasoning questions, while knowledge-boundary-aware training avoids unnecessary system 2 invocations. On a customized version of $τ$-Voice, SALMONN-duo further demonstrates its ability to complete environment-grounded, policy-constrained tasks through multi-turn interactions in realistic business scenarios. Finally, cost-aware reinforcement learning further enhances the trade-off between task performance and backend usage across the QA and conversation tasks, while improving task success and response safety on $τ$-Voice with an acceptable increase in the delegation rate.

cs.CL↗

arXiv2026

SALMONN-2: Advancing General-Purpose Hearing Abilities with Self-Supervised Representations

Recent audio large language models (ALLMs) are typically built upon audio encoders trained with large amounts of supervised data. Since self-supervised learning (SSL) audio encoder models are known to learn general-purpose and transferable representations, we investigate whether general-purpose SSL audio representations can serve as an effective foundation for ALLMs. We present SALMONN-2, an ALLM built upon a unified SSL encoder. To better exploit the hierarchical representations learned by SSL encoders, we propose a multi-layer feature fusion (MLF) adapter that aggregates information from all encoder layers before projecting them into the language model. Beyond conventional audio understanding tasks, we further explore multimodal in-context learning (MICL) in ALLMs and study how this capability can be acquired through contextual biasing training. Experimental results show that a general-purpose SSL encoder achieves performance comparable to, or better than, specialised supervised audio encoders while providing a more balanced capability across speech, audio, music and paralinguistic tasks. SALMONN-2 further achieves state-of-the-art performance among comparable-scale open-weight models on ALLM understanding benchmarks, obtaining the best results on MMAU-Pro, MMAR and MMSU. We also show that MICL does not emerge naturally in ALLMs, but can be effectively acquired through targeted contextual biasing training.

eess.AS↗