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Weiwen Liu

Publications and source records attributed to Weiwen Liu.

At least 127 records · Page 7Linked to original sources

Ten Challenges in Industrial Recommender Systems

Huawei's vision and mission is to build a fully connected intelligent world. Since 2013, Huawei Noah's Ark Lab has helped many products build recommender systems and search engines for getting the right information to the right users. Every day, our recommender systems serve hundreds of millions of mobile phone users and recommend different kinds of content and services such as apps, news feeds, songs, videos, books, themes, and instant services. The big data and various scenarios provide us with great opportunities to develop advanced recommendation technologies. Furthermore, we have witnessed the technical trend of recommendation models in the past ten years, from the shallow and simple models like collaborative filtering, linear models, low rank models to deep and complex models like neural networks, pre-trained language models. Based on the mission, opportunities and technological trends, we have also met several hard problems in our recommender systems. In this talk, we will share ten important and interesting challenges and hope that the RecSys community can get inspired and create better recommender systems.

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Multi-domain Recommendation with Embedding Disentangling and Domain Alignment

Multi-domain recommendation (MDR) aims to provide recommendations for different domains (e.g., types of products) with overlapping users/items and is common for platforms such as Amazon, Facebook, and LinkedIn that host multiple services. Existing MDR models face two challenges: First, it is difficult to disentangle knowledge that generalizes across domains (e.g., a user likes cheap items) and knowledge specific to a single domain (e.g., a user likes blue clothing but not blue cars). Second, they have limited ability to transfer knowledge across domains with small overlaps. We propose a new MDR method named EDDA with two key components, i.e., embedding disentangling recommender and domain alignment, to tackle the two challenges respectively. In particular, the embedding disentangling recommender separates both the model and embedding for the inter-domain part and the intra-domain part, while most existing MDR methods only focus on model-level disentangling. The domain alignment leverages random walks from graph processing to identify similar user/item pairs from different domains and encourages similar user/item pairs to have similar embeddings, enhancing knowledge transfer. We compare EDDA with 12 state-of-the-art baselines on 3 real datasets. The results show that EDDA consistently outperforms the baselines on all datasets and domains. All datasets and codes are available at https://github.com/Stevenn9981/EDDA.

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Set-to-Sequence Ranking-based Concept-aware Learning Path Recommendation

With the development of the online education system, personalized education recommendation has played an essential role. In this paper, we focus on developing path recommendation systems that aim to generating and recommending an entire learning path to the given user in each session. Noticing that existing approaches fail to consider the correlations of concepts in the path, we propose a novel framework named Set-to-Sequence Ranking-based Concept-aware Learning Path Recommendation (SRC), which formulates the recommendation task under a set-to-sequence paradigm. Specifically, we first design a concept-aware encoder module which can capture the correlations among the input learning concepts. The outputs are then fed into a decoder module that sequentially generates a path through an attention mechanism that handles correlations between the learning and target concepts. Our recommendation policy is optimized by policy gradient. In addition, we also introduce an auxiliary module based on knowledge tracing to enhance the model's stability by evaluating students' learning effects on learning concepts. We conduct extensive experiments on two real-world public datasets and one industrial dataset, and the experimental results demonstrate the superiority and effectiveness of SRC. Code will be available at https://gitee.com/mindspore/models/tree/master/research/recommend/SRC.

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A Survey on User Behavior Modeling in Recommender Systems

User Behavior Modeling (UBM) plays a critical role in user interest learning, which has been extensively used in recommender systems. Crucial interactive patterns between users and items have been exploited, which brings compelling improvements in many recommendation tasks. In this paper, we attempt to provide a thorough survey of this research topic. We start by reviewing the research background of UBM. Then, we provide a systematic taxonomy of existing UBM research works, which can be categorized into four different directions including Conventional UBM, Long-Sequence UBM, Multi-Type UBM, and UBM with Side Information. Within each direction, representative models and their strengths and weaknesses are comprehensively discussed. Besides, we elaborate on the industrial practices of UBM methods with the hope of providing insights into the application value of existing UBM solutions. Finally, we summarize the survey and discuss the future prospects of this field.

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An F-shape Click Model for Information Retrieval on Multi-block Mobile Pages

To provide click simulation or relevance estimation based on users' implicit interaction feedback, click models have been much studied during recent years. Most click models focus on user behaviors towards a single list. However, with the development of user interface (UI) design, the layout of displayed items on a result page tends to be multi-block (i.e., multi-list) style instead of a single list, which requires different assumptions to model user behaviors more accurately. There exist click models for multi-block pages in desktop contexts, but they cannot be directly applied to mobile scenarios due to different interaction manners, result types and especially multi-block presentation styles. In particular, multi-block mobile pages can normally be decomposed into interleavings of basic vertical blocks and horizontal blocks, thus resulting in typically F-shape forms. To mitigate gaps between desktop and mobile contexts for multi-block pages, we conduct a user eye-tracking study, and identify users' sequential browsing, block skip and comparison patterns on F-shape pages. These findings lead to the design of a novel F-shape Click Model (FSCM), which serves as a general solution to multi-block mobile pages. Firstly, we construct a directed acyclic graph (DAG) for each page, where each item is regarded as a vertex and each edge indicates the user's possible examination flow. Secondly, we propose DAG-structured GRUs and a comparison module to model users' sequential (sequential browsing, block skip) and non-sequential (comparison) behaviors respectively. Finally, we combine GRU states and comparison patterns to perform user click predictions. Experiments on a large-scale real-world dataset validate the effectiveness of FSCM on user behavior predictions compared with baseline models.

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A Bird's-eye View of Reranking: from List Level to Page Level

Reranking, as the final stage of multi-stage recommender systems, refines the initial lists to maximize the total utility. With the development of multimedia and user interface design, the recommendation page has evolved to a multi-list style. Separately employing traditional list-level reranking methods for different lists overlooks the inter-list interactions and the effect of different page formats, thus yielding suboptimal reranking performance. Moreover, simply applying a shared network for all the lists fails to capture the commonalities and distinctions in user behaviors on different lists. To this end, we propose to draw a bird's-eye view of \textbf{page-level reranking} and design a novel Page-level Attentional Reranking (PAR) model. We introduce a hierarchical dual-side attention module to extract personalized intra- and inter-list interactions. A spatial-scaled attention network is devised to integrate the spatial relationship into pairwise item influences, which explicitly models the page format. The multi-gated mixture-of-experts module is further applied to capture the commonalities and differences of user behaviors between different lists. Extensive experiments on a public dataset and a proprietary dataset show that PAR significantly outperforms existing baseline models.

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A Graph-Enhanced Click Model for Web Search

To better exploit search logs and model users' behavior patterns, numerous click models are proposed to extract users' implicit interaction feedback. Most traditional click models are based on the probabilistic graphical model (PGM) framework, which requires manually designed dependencies and may oversimplify user behaviors. Recently, methods based on neural networks are proposed to improve the prediction accuracy of user behaviors by enhancing the expressive ability and allowing flexible dependencies. However, they still suffer from the data sparsity and cold-start problems. In this paper, we propose a novel graph-enhanced click model (GraphCM) for web search. Firstly, we regard each query or document as a vertex, and propose novel homogeneous graph construction methods for queries and documents respectively, to fully exploit both intra-session and inter-session information for the sparsity and cold-start problems. Secondly, following the examination hypothesis, we separately model the attractiveness estimator and examination predictor to output the attractiveness scores and examination probabilities, where graph neural networks and neighbor interaction techniques are applied to extract the auxiliary information encoded in the pre-constructed homogeneous graphs. Finally, we apply combination functions to integrate examination probabilities and attractiveness scores into click predictions. Extensive experiments conducted on three real-world session datasets show that GraphCM not only outperforms the state-of-art models, but also achieves superior performance in addressing the data sparsity and cold-start problems.

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Multi-Level Interaction Reranking with User Behavior History

As the final stage of the multi-stage recommender system (MRS), reranking directly affects users' experience and satisfaction, thus playing a critical role in MRS. Despite the improvement achieved in the existing work, three issues are yet to be solved. First, users' historical behaviors contain rich preference information, such as users' long and short-term interests, but are not fully exploited in reranking. Previous work typically treats items in history equally important, neglecting the dynamic interaction between the history and candidate items. Second, existing reranking models focus on learning interactions at the item level while ignoring the fine-grained feature-level interactions. Lastly, estimating the reranking score on the ordered initial list before reranking may lead to the early scoring problem, thereby yielding suboptimal reranking performance. To address the above issues, we propose a framework named Multi-level Interaction Reranking (MIR). MIR combines low-level cross-item interaction and high-level set-to-list interaction, where we view the candidate items to be reranked as a set and the users' behavior history in chronological order as a list. We design a novel SLAttention structure for modeling the set-to-list interactions with personalized long-short term interests. Moreover, feature-level interactions are incorporated to capture the fine-grained influence among items. We design MIR in such a way that any permutation of the input items would not change the output ranking, and we theoretically prove it. Extensive experiments on three public and proprietary datasets show that MIR significantly outperforms the state-of-the-art models using various ranking and utility metrics.

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Neural Re-ranking in Multi-stage Recommender Systems: A Review

As the final stage of the multi-stage recommender system (MRS), re-ranking directly affects user experience and satisfaction by rearranging the input ranking lists, and thereby plays a critical role in MRS. With the advances in deep learning, neural re-ranking has become a trending topic and been widely applied in industrial applications. This review aims at integrating re-ranking algorithms into a broader picture, and paving ways for more comprehensive solutions for future research. For this purpose, we first present a taxonomy of current methods on neural re-ranking. Then we give a description of these methods along with the historic development according to their objectives. The network structure, personalization, and complexity are also discussed and compared. Next, we provide benchmarks of the major neural re-ranking models and quantitatively analyze their re-ranking performance. Finally, the review concludes with a discussion on future prospects of this field. A list of papers discussed in this review, the benchmark datasets, our re-ranking library LibRerank, and detailed parameter settings are publicly available at https://github.com/LibRerank-Community/LibRerank.

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PEAR: Personalized Re-ranking with Contextualized Transformer for Recommendation

The goal of recommender systems is to provide ordered item lists to users that best match their interests. As a critical task in the recommendation pipeline, re-ranking has received increasing attention in recent years. In contrast to conventional ranking models that score each item individually, re-ranking aims to explicitly model the mutual influences among items to further refine the ordering of items given an initial ranking list. In this paper, we present a personalized re-ranking model (dubbed PEAR) based on contextualized transformer. PEAR makes several major improvements over the existing methods. Specifically, PEAR not only captures feature-level and item-level interactions, but also models item contexts from both the initial ranking list and the historical clicked item list. In addition to item-level ranking score prediction, we also augment the training of PEAR with a list-level classification task to assess users' satisfaction on the whole ranking list. Experimental results on both public and production datasets have shown the superior effectiveness of PEAR compared to the previous re-ranking models.

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Contextual Combinatorial Conservative Bandits

The problem of multi-armed bandits (MAB) asks to make sequential decisions while balancing between exploitation and exploration, and have been successfully applied to a wide range of practical scenarios. Various algorithms have been designed to achieve a high reward in a long term. However, its short-term performance might be rather low, which is injurious in risk sensitive applications. Building on previous work of conservative bandits, we bring up a framework of contextual combinatorial conservative bandits. An algorithm is presented and a regret bound of $\tilde O(d^2+d\sqrt{T})$ is proven, where $d$ is the dimension of the feature vectors, and $T$ is the total number of time steps. We further provide an algorithm as well as regret analysis for the case when the conservative reward is unknown. Experiments are conducted, and the results validate the effectiveness of our algorithm.

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Context-aware Reranking with Utility Maximization for Recommendation

As a critical task for large-scale commercial recommender systems, reranking has shown the potential of improving recommendation results by uncovering mutual influence among items. Reranking rearranges items in the initial ranking lists from the previous ranking stage to better meet users' demands. However, rather than considering the context of initial lists as most existing methods do, an ideal reranking algorithm should consider the counterfactual context -- the position and the alignment of the items in the reranked lists. In this work, we propose a novel pairwise reranking framework, Context-aware Reranking with Utility Maximization for recommendation (CRUM), which maximizes the overall utility after reranking efficiently. Specifically, we first design a utility-oriented evaluator, which applies Bi-LSTM and graph attention mechanism to estimate the listwise utility via the counterfactual context modeling. Then, under the guidance of the evaluator, we propose a pairwise reranker model to find the most suitable position for each item by swapping misplaced item pairs. Extensive experiments on two benchmark datasets and a proprietary real-world dataset demonstrate that CRUM significantly outperforms the state-of-the-art models in terms of both relevance-based metrics and utility-based metrics.

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Retrieval & Interaction Machine for Tabular Data Prediction

Prediction over tabular data is an essential task in many data science applications such as recommender systems, online advertising, medical treatment, etc. Tabular data is structured into rows and columns, with each row as a data sample and each column as a feature attribute. Both the columns and rows of the tabular data carry useful patterns that could improve the model prediction performance. However, most existing models focus on the cross-column patterns yet overlook the cross-row patterns as they deal with single samples independently. In this work, we propose a general learning framework named Retrieval & Interaction Machine (RIM) that fully exploits both cross-row and cross-column patterns among tabular data. Specifically, RIM first leverages search engine techniques to efficiently retrieve useful rows of the table to assist the label prediction of the target row, then uses feature interaction networks to capture the cross-column patterns among the target row and the retrieved rows so as to make the final label prediction. We conduct extensive experiments on 11 datasets of three important tasks, i.e., CTR prediction (classification), top-n recommendation (ranking) and rating prediction (regression). Experimental results show that RIM achieves significant improvements over the state-of-the-art and various baselines, demonstrating the superiority and efficacy of RIM.

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Balancing Accuracy and Fairness for Interactive Recommendation with Reinforcement Learning

Fairness in recommendation has attracted increasing attention due to bias and discrimination possibly caused by traditional recommenders. In Interactive Recommender Systems (IRS), user preferences and the system's fairness status are constantly changing over time. Existing fairness-aware recommenders mainly consider fairness in static settings. Directly applying existing methods to IRS will result in poor recommendation. To resolve this problem, we propose a reinforcement learning based framework, FairRec, to dynamically maintain a long-term balance between accuracy and fairness in IRS. User preferences and the system's fairness status are jointly compressed into the state representation to generate recommendations. FairRec aims at maximizing our designed cumulative reward that combines accuracy and fairness. Extensive experiments validate that FairRec can improve fairness, while preserving good recommendation quality.

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An Adversarial Imitation Click Model for Information Retrieval

Modern information retrieval systems, including web search, ads placement, and recommender systems, typically rely on learning from user feedback. Click models, which study how users interact with a ranked list of items, provide a useful understanding of user feedback for learning ranking models. Constructing "right" dependencies is the key of any successful click model. However, probabilistic graphical models (PGMs) have to rely on manually assigned dependencies, and oversimplify user behaviors. Existing neural network based methods promote PGMs by enhancing the expressive ability and allowing flexible dependencies, but still suffer from exposure bias and inferior estimation. In this paper, we propose a novel framework, Adversarial Imitation Click Model (AICM), based on imitation learning. Firstly, we explicitly learn the reward function that recovers users' intrinsic utility and underlying intentions. Secondly, we model user interactions with a ranked list as a dynamic system instead of one-step click prediction, alleviating the exposure bias problem. Finally, we minimize the JS divergence through adversarial training and learn a stable distribution of click sequences, which makes AICM generalize well across different distributions of ranked lists. A theoretical analysis has indicated that AICM reduces the exposure bias from $O(T^2)$ to $O(T)$. Our studies on a public web search dataset show that AICM not only outperforms state-of-the-art models in traditional click metrics but also achieves superior performance in addressing the exposure bias and recovering the underlying patterns of click sequences.

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Opportunistic Multi-aspect Fairness through Personalized Re-ranking

As recommender systems have become more widespread and moved into areas with greater social impact, such as employment and housing, researchers have begun to seek ways to ensure fairness in the results that such systems produce. This work has primarily focused on developing recommendation approaches in which fairness metrics are jointly optimized along with recommendation accuracy. However, the previous work had largely ignored how individual preferences may limit the ability of an algorithm to produce fair recommendations. Furthermore, with few exceptions, researchers have only considered scenarios in which fairness is measured relative to a single sensitive feature or attribute (such as race or gender). In this paper, we present a re-ranking approach to fairness-aware recommendation that learns individual preferences across multiple fairness dimensions and uses them to enhance provider fairness in recommendation results. Specifically, we show that our opportunistic and metric-agnostic approach achieves a better trade-off between accuracy and fairness than prior re-ranking approaches and does so across multiple fairness dimensions.

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Inter-sequence Enhanced Framework for Personalized Sequential Recommendation

Modeling the sequential correlation of users' historical interactions is essential in sequential recommendation. However, the majority of the approaches mainly focus on modeling the \emph{intra-sequence} item correlation within each individual sequence but neglect the \emph{inter-sequence} item correlation across different user interaction sequences. Though several studies have been aware of this issue, their method is either simple or implicit. To make better use of such information, we propose an inter-sequence enhanced framework for the Sequential Recommendation (ISSR). In ISSR, both inter-sequence and intra-sequence item correlation are considered. Firstly, we equip graph neural networks in the inter-sequence correlation encoder to capture the high-order item correlation from the user-item bipartite graph and the item-item graph. Then, based on the inter-sequence correlation encoder, we build GRU network and attention network in the intra-sequence correlation encoder to model the item sequential correlation within each individual sequence and temporal dynamics for predicting users' preferences over candidate items. Additionally, we conduct extensive experiments on three real-world datasets. The experimental results demonstrate the superiority of ISSR over many state-of-the-art methods and the effectiveness of the inter-sequence correlation encoder.

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Consistency-Aware Recommendation for User-Generated ItemList Continuation

User-generated item lists are popular on many platforms. Examples include video-based playlists on YouTube, image-based lists (or"boards") on Pinterest, book-based lists on Goodreads, and answer-based lists on question-answer forums like Zhihu. As users create these lists, a common challenge is in identifying what items to curate next. Some lists are organized around particular genres or topics, while others are seemingly incoherent, reflecting individual preferences for what items belong together. Furthermore, this heterogeneity in item consistency may vary from platform to platform, and from sub-community to sub-community. Hence, this paper proposes a generalizable approach for user-generated item list continuation. Complementary to methods that exploit specific content patterns (e.g., as in song-based playlists that rely on audio features), the proposed approach models the consistency of item lists based on human curation patterns, and so can be deployed across a wide range of varying item types (e.g., videos, images, books). A key contribution is in intelligently combining two preference models via a novel consistency-aware gating network - a general user preference model that captures a user's overall interests, and a current preference priority model that captures a user's current (as of the most recent item) interests. In this way, the proposed consistency-aware recommender can dynamically adapt as user preferences evolve. Evaluation over four datasets(of songs, books, and answers) confirms these observations and demonstrates the effectiveness of the proposed model versus state-of-the-art alternatives. Further, all code and data are available at https://github.com/heyunh2015/ListContinuation_WSDM2020.

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