Search arXiv⌕ Search
Home/Archive/arXiv

arXiv · 2312.00046

Retail Analytics in the New Normal: The Influence of Artificial Intelligence and the Covid-19 Pandemic

Yossiri Adulyasak·Maxime C. Cohen·Warut Khern-am-nuai·Michael Krause
View original source ↗Read source document ↗Export metadata ↓

Abstract

The COVID-19 pandemic has severely disrupted the retail landscape and has accelerated the adoption of innovative technologies. A striking example relates to the proliferation of online grocery orders and the technology deployed to facilitate such logistics. In fact, for many retailers, this disruption was a wake-up call after which they started recognizing the power of data analytics and artificial intelligence (AI). In this article, we discuss the opportunities that AI can offer to retailers in the new normal retail landscape. Some of the techniques described have been applied at scale to adapt previously deployed AI models, whereas in other instances, fresh solutions needed to be developed to help retailers cope with recent disruptions, such as unexpected panic buying, retraining predictive models, and leveraging online-offline synergies.

Explore related subjects

cs.CYcs.AI

Keep this discovery

Explore connections, maps & timelines

BibTeXRIS

Yossiri Adulyasak, Maxime C. Cohen, Warut Khern-am-nuai, Michael Krause. 2023-11-27. Retail Analytics in the New Normal: The Influence of Artificial Intelligence and the Covid-19 Pandemic. https://doi.org/10.1109/emr.2023.3337415

Cite the original work for its findings. Save a collection to share your selection of sources.

KEEP EXPLORING

Related papers

arXiv2026

Who Should Be Generated? Justifying Demographic Targets in Open-Ended Generation

Fairness evaluation concerns not only what a model produces, but also what its outputs ought to be compared against. When a model generates "a CEO in the United States," the prompt leaves demographic realization to the model. Existing group fairness definitions assume that sensitive attributes are given on the input side. Generative audits instead examine output-side demographic composition, yet the targets they compare it against are typically supplied rather than justified. The upstream question is what the target distribution should be. We formalize this missing-target problem for demographic-value-unspecified generation and decompose target construction into four commitments: the evaluative object, prior admissibility, allocation, and operationalization. In this framework, we admit the geographic prior under a geographic-membership interpretation for the declared public-world use. The occupational prior, under an incumbency interpretation, requires an independently defended objective such as workforce-composition fidelity. Instantiating this construction in AP-Bench, we find substantial distribution divergence from geography-derived targets, ranging from 0.508 to 0.606 on a 0-to-1 scale. Replacing each geography-derived target with an equal-category comparator, while holding generations and measurement fixed, produces model-specific mean absolute cell-level $\mathrm{JSD}_2$ changes ranging from 0.279 to 0.355. Target construction is therefore not a preliminary to fairness evaluation but a component of it. What we supply is not a universal target, but a framework that makes explicit the justification required before a distribution can serve as a fairness standard.

cs.CY↗
arXiv2026

Anticipatory Human Oversight of Agentic AI: A Philosophical Account

Human oversight is widely held to mitigate the risks of AI systems. Even for systems that produce discrete outputs at identifiable decision points, the realisation of human oversight as a reactive measure is empirically fragile, yet increasingly well understood. However, for agentic AI -- systems that plan, decompose goals, and execute multi-step actions over extended horizons -- reactive oversight reaches its structural limits: intervention on individual actions defeats the autonomy that motivates the deployment, while intervention on aggregate patterns is too coarse for harms whose cumulative consequences only become legible after the fact. This paper argues that reactive oversight must be complemented by an anticipatory mode: oversight exercised before the agent acts, by specifying the normative agenda that structures the space of permissible action and refining it iteratively through specification, runtime, and inspection. The two are complements -- the agenda's escalation conditions specify when reactive intervention is invoked. Drawing on Meaningful Human Control, we read anticipatory oversight as the operationalisation of distal-reason tracking. In addition, we argue that the proposed framework yields a specific responsibility architecture by design: occupying the anticipatory mode is the discharge of a role-grounded prospective obligation, and backward-looking responsibility takes the form of strict moral answerability -- rationalistic, relational, and holding regardless of fault, in virtue of the principal's prior opportunity for precaution. We develop bridging failure modes, address objections including moral luck and the illusion of control, and close with regulatory, architectural, and empirical implications

cs.CY↗
arXiv2026

Critical Data Studies in the Anthropocene

This chapter introduces the concept of the Anthropocene into critical data studies, a field that has, for the past decade, explored the entanglements between datafication and politics. With the scaling up of contemporary datafication alongside generative computing, it is essential to expand these debates, both theoretically and methodologically, to consider the logics of extraction and exploitation inherent in the politics of artificial intelligence. Critical data scholars are called to interrogate how dominant narratives around the materiality of contemporary datafication either obscure or reveal its environmental impacts, along other key questions such as who benefits from these logics. To illustrate this, this chapter brings two case studies from Spain and Chile and explores how the infrastructure of contemporary datafication intersects with existing power structures, influencing which social and environmental consequences are recognized, addressed, and neglected. Finally, it invites critical data scholars to keep exploring the politics of data, infrastructure, and the Anthropocene by blending discipline boundaries between science and technology studies, media, geography, and political ecology.

cs.CY↗