Search arXivSearch

arXiv · 2401.08711

Assistant, Parrot, or Colonizing Loudspeaker? ChatGPT Metaphors for Developing Critical AI Literacies

Abstract

This study explores how discussing metaphors for AI can help build awareness of the frames that shape our understanding of AI systems, particularly large language models (LLMs) like ChatGPT. Given the pressing need to teach "critical AI literacy", discussion of metaphor provides an opportunity for inquiry and dialogue with space for nuance, playfulness, and critique. Using a collaborative autoethnographic methodology, we analyzed metaphors from a range of sources, and reflected on them individually according to seven questions, then met and discussed our interpretations. We then analyzed how our reflections contributed to the three kinds of literacies delineated in Selber's multiliteracies framework: functional, critical, and rhetorical. These allowed us to analyze questions of ethics, equity, and accessibility in relation to AI. We explored each metaphor along the dimension of whether or not it was promoting anthropomorphizing, and to what extent such metaphors imply that AI is sentient. Our findings highlight the role of metaphor reflection in fostering a nuanced understanding of AI, suggesting that our collaborative autoethnographic approach as well as the heuristic model of plotting AI metaphors on dimensions of anthropomorphism and multiliteracies, might be useful for educators and researchers in the pursuit of advancing critical AI literacy.

Explore related subjects

Keep this discovery

Explore connections, maps & timelines

BibTeXRIS

Anuj Gupta, Yasser Atef, Anna Mills, Maha Bali. 2024-01-15. Assistant, Parrot, or Colonizing Loudspeaker? ChatGPT Metaphors for Developing Critical AI Literacies. https://doi.org/10.55982/openpraxis.16.1.631

Cite the original work for its findings. Save a collection to share your selection of sources.

KEEP EXPLORING

Related papers

Are explainable AI (XAI) evaluation strategies aligned? Comparing subjective, objective, and mathematical evaluation measures using saliency maps

The evaluation of explainable AI (XAI) approaches often relies on three families of methods: subjective measures (e.g., questionnaires on trust or satisfaction), objective measures (e.g., task performance metrics), and mathematical metrics (e.g., for faithfulness). Yet, it remains unclear how these families align or diverge in practice. In a{preregistered} between-subjects study (N=166), we use three established saliency map techniques (LIME, Grad-CAM, Guided Backpropagation) as a testbed to examine this issue. We find that each family of methods leads to different conclusions: participants reported no differences in trust or satisfaction, Grad-CAM improved user performance, while mathematical metrics favored Guided Backpropagation. At the same time, mathematical metrics were only partially related to user performance, and these relationships were sometimes counterintuitive. Our findings highlight the methodological importance of comparing subjective, objective, and mathematical approaches when evaluating XAI, illustrating both tensions and aspects that are aligned. We discuss implications for XAI evaluation frameworks.

cs.HC

Mind Your Ps and Qs: Positive Moderation Practice in the Positive Queue

Online communities rely on volunteer moderators to maintain order. Despite their key role, moderators are given a toolbox of punishments and far less support for encouraging contributions they want to see more of. We introduce the Positive Queue as a positive counterpart to Reddit's modqueue: a dedicated space for moderators to discover contributions and behaviors they want to encourage and positively reinforce. With five moderators, four with 6-14 years of experience, we use the Positive Queue to examine how moderators operationalize positive reinforcement. Moderators combined predicted community reception, observed engagement, and their own judgment; used prediction-engagement mismatches to identify overlooked content; and repurposed positive features for punitive and retrospective work. These findings surface tensions around labor, attribution, and community fit. We contribute the Positive Queue as a working system and conceptualize positive moderation as recognition infrastructure that shapes what moderators notice, whose judgment becomes visible, and how recognition reaches contributors.

cs.HC

PILOT: Control Surfaces for Authoring Social Media Feeds

Personalized social media feeds infer preferences from behavior, leaving people little direct control over what they see. Existing controls range from post-level reactions to rules and natural language, but little is known about how people use them together or how added expressiveness changes effort. We built PILOT, a Bluesky feed-authoring system that turns in-feed actions into explicit preferences, deterministic ranking, and inspectable outcomes. A study with seven participants informed an expanded implementation, which we organized into three nested control surfaces that ten participants compared within subjects. Participants assigned controls to distinct jobs: broad controls set direction, in-post actions refined results, and filters removed content. Richer surfaces did not necessarily feel more effortful, and participants' experiences depended more on whether they could verify and repair outcomes. Our findings show that usable feed control requires not simply more controls, but orchestration across mechanisms that support expression, inspection, repair, and episodic use.

cs.HC