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arXiv · 2501.03904

Exploring the Potential of Large Language Models in Public Transportation: San Antonio Case Study

Ramya Jonnala·Gongbo Liang·Jeong Yang·Izzat Alsmadi
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Abstract

The integration of large language models (LLMs) into public transit systems presents a transformative opportunity to enhance urban mobility. This study explores the potential of LLMs to revolutionize public transportation management within the context of San Antonio's transit system. Leveraging the capabilities of LLMs in natural language processing and data analysis, we investigate their capabilities to optimize route planning, reduce wait times, and provide personalized travel assistance. By utilizing the General Transit Feed Specification (GTFS) and other relevant data, this research aims to demonstrate how LLMs can potentially improve resource allocation, elevate passenger satisfaction, and inform data-driven decision-making in transit operations. A comparative analysis of different ChatGPT models was conducted to assess their ability to understand transportation information, retrieve relevant data, and provide comprehensive responses. Findings from this study suggest that while LLMs hold immense promise for public transit, careful engineering and fine-tuning are essential to realizing their full potential. San Antonio serves as a case study to inform the development of LLM-powered transit systems in other urban environments.

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Ramya Jonnala, Gongbo Liang, Jeong Yang, Izzat Alsmadi. 2025-01-07. Exploring the Potential of Large Language Models in Public Transportation: San Antonio Case Study. https://arxiv.org/abs/2501.03904

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