Join the Chat: How Curiosity Sparks Participation in Telegram Groups

Abstract

This study delves into the mechanisms that spark user curiosity driving active engagement within public Telegram groups. By analyzing approximately 6 million messages from 29,196 users across 409 groups, we identify and quantify the key factors that stimulate users to actively participate (i.e., send messages) in group discussions. These factors include social influence, novelty, complexity, uncertainty, and conflict, all measured through metrics derived from message sequences and user participation over time. After clustering the messages, we apply explainability techniques to assign meaningful labels to the clusters. This approach uncovers macro categories representing distinct curiosity stimulation profiles, each characterized by a unique combination of various stimuli. Social influence from peers and influencers drives engagement for some users, while for others, rare media types or a diverse range of senders and media sparks curiosity. Analyzing patterns, we found that user curiosity stimuli are mostly stable, but, as the time between the initial message increases, curiosity occasionally shifts. A graph-based analysis of influence networks reveals that users motivated by direct social influence tend to occupy more peripheral positions, while those who are not stimulated by any specific factors are often more central, potentially acting as initiators and conversation catalysts. These findings contribute to understanding information dissemination and spread processes on social media networks, potentially contributing to more effective communication strategies.