AI shares emotion with humans across languages and cultures

Abstract

Effective and safe human-machine collaboration requires the regulated and meaningful exchange of emotions between humans and artificial intelligence (AI). Current AI systems based on large language models (LLMs) can provide feedback that makes people feel heard. Yet it remains unclear whether LLMs represent emotion in language as humans do, or whether and how the emotional tone of their output can be controlled. We assess human-AI emotional alignment across linguistic-cultural groups and model-families, using interpretable LLM features translated from concept-sets for over twenty nuanced emotion categories (including six basic emotions). Our analyses reveal that LLM-derived emotion spaces are structurally congruent with human perception, underpinned by the fundamental affective dimensions of valence and arousal. Furthermore, these emotion-related features also accurately predict large-scale behavioural data on word ratings along these two core dimensions, reflecting both universal and language-specific patterns. Finally, by leveraging steering vectors derived solely from human-centric emotion concepts, we show that model expressions can be stably and naturally modulated across distinct emotion categories, which provides causal evidence that human emotion concepts can be used to systematically induce LLMs to produce corresponding affective states when conveying content. These findings suggest AI not only shares emotional representations with humans but its affective outputs can be precisely guided using psychologically grounded emotion concepts.