Search arXivSearch

arXiv · 2601.12338

Actionable Advice from Reviews via Mixture of LoRA Experts: A Two-LLM Pipeline for Issue Extraction and Business Recommendations

Abstract

Customer reviews contain detailed, domain specific signals about service failures and user expectations, but converting this unstructured feedback into actionable business decisions remains difficult. We study review-to-action generation: producing concrete, implementable recommendations grounded in review text. We propose a modular two-LLM framework in which an Issue model extracts salient issues and assigns coarse themes, and an Advice model generates targeted operational fixes conditioned on the extracted issue representation. To enable specialization without expensive full fine-tuning, we adapt the Advice model using a mixture of LoRA experts strategy: multiple low-rank adapters are trained and a lightweight gating mechanism performs token-level expert mixing at inference, combining complementary expertise across issue types. We construct synthetic review-issue-advice triples from Yelp reviews (airlines and restaurants) to supervise training, and evaluate recommendations using an eight dimension operational rubric spanning actionability, specificity, feasibility, expected impact, novelty, non-redundancy, bias, and clarity. Across both domains, our approach consistently outperforms prompting-only and single-adapter baselines, yielding higher actionability and specificity while retaining favorable efficiency-quality trade-offs.

Explore related subjects

Keep this discovery

Explore connections, maps & timelines

BibTeXRIS

Kartikey Singh Bhandari, Manav Ganesh, Yashwant Viswanathan, Archit Agrawal, Dhruv Kumar, Pratik Narang. 2026-01-18. Actionable Advice from Reviews via Mixture of LoRA Experts: A Two-LLM Pipeline for Issue Extraction and Business Recommendations. https://arxiv.org/abs/2601.12338

Cite the original work for its findings. Save a collection to share your selection of sources.

KEEP EXPLORING

Related papers

InterPol: De-anonymizing LM Arena via Interpolated Preference Learning

Strict anonymity of model responses is a key for the reliability of voting-based leaderboards, such as LM Arena. While prior studies have attempted to compromise this assumption using simple statistical features like TF-IDF or bag-ofwords, these methods often lack the discriminative power to distinguish between stylistically similar or within-family models. To overcome these limitations and expose the severity of vulnerability, we introduce INTERPOL, a model-driven identification framework that learns to distinguish target models from others using interpolated preference data. Specifically, INTERPOL captures deep stylistic patterns that superficial statistical features miss by synthesizing hard negative samples through model interpolation and employing an adaptive curriculum learning strategy. Extensive experiments demonstrate that INTERPOL significantly outperforms existing baselines in identification accuracy. Furthermore, we quantify the real-world threat of our findings through ranking manipulation simulations on Arena battle data.

cs.AI

Preregistered Belief Revision Contracts

Deliberative multi-agent systems allow agents to exchange messages and revise beliefs over time. While this interaction is meant to improve performance, it can also create dangerous conformity effects: agreement, confidence, prestige, or majority size may be treated as if they were evidence, producing high-confidence convergence to false conclusions. To address this, we introduce PBRC (Preregistered Belief Revision Contracts), a protocol-level mechanism that strictly separates open communication from admissible epistemic change. A PBRC contract publicly fixes first-order evidence triggers, admissible revision operators, a priority rule, and a fallback policy. A non-fallback step is accepted only when it cites a preregistered trigger and provides a nonempty witness set of externally validated evidence tokens. This ensures that every substantive belief change is both enforceable by a router and auditable after the fact. In this paper, (a) we prove that under evidential contracts with conservative fallback, social-only rounds cannot increase confidence and cannot generate purely conformity-driven wrong-but-sure cascades. (b) We show that auditable trigger protocols admit evidential PBRC normal forms that preserve belief trajectories and canonicalized audit traces. (c) We demonstrate that sound enforcement yields epistemic accountability: any change of top hypothesis is attributable to a concrete validated witness set. For token-invariant contracts, (d) we prove that enforced trajectories depend only on token-exposure traces; under flooding dissemination, these traces are characterized exactly by truncated reachability, giving tight diameter bounds for universal evidence closure. Finally, we introduce a companion contractual dynamic doxastic logic to specify trace invariants, and provide simulations illustrating cascade suppression, auditability, and robustness-liveness trade-offs.

cs.AI

Anon: Extrapolating Adaptivity Beyond SGD and Adam

Adaptive optimizers such as Adam and non-adaptive methods like SGD exhibit distinct generalization capabilities across different architectures. Prior tunable optimizers attempt to bridge this gap by strictly interpolating between SGD and Adam, effectively confining adaptivity within the 0-to-1 bound. However, this restricted interpolation is fundamentally insufficient: we reveal that optimal adaptivity often requires extrapolation, such as negative adaptivity for classical CNNs and adaptivity of at least one ($γ\geq 1$) for Transformers. Extrapolating adaptivity theoretically violates the strict non-decreasing pre-conditioner assumption, often leading to divergence in existing methods. To break this barrier, we propose Anon, an optimizer that achieves fully continuous adaptivity extrapolation across the entire real-number spectrum. To guarantee provable stability in these out-of-bound regimes, we introduce Incremental Delay Update (IDU), a novel mechanism that bypasses hard max-tracking strategies. We theoretically establish Anon's convergence in both convex and non-convex settings. Empirically, by exploring previously unreachable adaptivity landscapes, Anon demonstrates highly competitive and scalable performance among state-of-the-art element-wise optimizers on representative image classification, diffusion, and large language modeling tasks.

cs.AI