Search arXivSearch

arXiv · 2605.13053

A Standardized Re-evaluation of Conversational Recommender Systems on the ReDial Dataset

Abstract

Recent years have seen a surge of research into conversational recommender systems (CRS). Among existing datasets, ReDial is the most widely used benchmark, cited in hundreds of studies. However, variations in how the dataset is preprocessed and used in experiments, particularly in the definition of ground-truth items, make it difficult to compare results across studies. These comparisons are further complicated by confounding factors such as the choice of the underlying large language model (LLM) and the use of external data sources. In this work, we revisit seven prominent CRS methods across three architectural families and evaluate them under standardized conditions. Our reproducibility study reveals a ``granularity gap,'' where fine-grained ranking (Recall@1) is highly sensitive to implementation details, while our replicability analysis shows that nearly 50% of reported accuracy stems from ``repetition shortcuts'' that are absent in novelty-focused evaluation. Furthermore, we find that performance gains are often driven more by the capacity of the LLM backbone than by specific architectural innovations. Finally, by applying user-centric utility metrics, we demonstrate that traditional recall frequently overstates a system's actual conversational effectiveness. This work establishes a transparent, controlled baseline and promotes evaluation practices that prioritize novelty and interaction efficiency.

Explore related subjects

Keep this discovery

Explore connections, maps & timelines

BibTeXRIS

Ivica Kostric, Krisztian Balog. 2026-05-20. A Standardized Re-evaluation of Conversational Recommender Systems on the ReDial Dataset. https://doi.org/10.1145/3805712.3808573

Cite the original work for its findings. Save a collection to share your selection of sources.

KEEP EXPLORING

Related papers

RankSteer: Can Pointwise LLM Rankers Be Calibrated at the Representation Level?

Large language models (LLMs) are strong zero-shot pointwise rankers, but lag behind pairwise and listwise methods. Beyond missing comparative signals, we identify a \textit{calibration gap}: ranking-relevant information encoded in hidden states is not fully captured by the scalar output head. We propose RankSteer, a post-hoc activation-steering framework that calibrates ranking via projection-based interventions along multiple directions at inference time: decision, evidence, and, optionally, role. This is achieved without updating model weights or introducing cross-document comparisons. We instantiate RankSteer on two structurally distinct pointwise variants and observe improvements over their respective baselines on most TREC DL and BEIR datasets across three backbones. This suggests that the calibration gap is a general property of pointwise rankers. Our additional geometric analysis shows that steering improves ranking by concentrating each query's document representations along an existing ranking geometry, offering new insight into how LLMs internally represent and calibrate relevance judgments.

cs.IR

IntHQ: Task-Interactive Hierarchical Query on Dual-Stream Representations for Generative Recommendation

Multi-task learning over heterogeneous data is fundamental to modern recommendation, while generative models are emerging as the backbone of next-generation recommenders. However, the integration of multi-task learning into the generative paradigm remains largely unexplored. Existing multi-task recommenders, in both discriminative and generative paradigms, extract task-relevant features from a single task-agnostic representation and wire tasks into a predefined conversion funnel. We show that this scheme is inherently prone to a threefold collapse. Source collapse, where task-specific signals are injected late and diluted in the shared latent space. Relational collapse, where task dependencies are either implicitly absorbed by the backbone or statically fixed by predefined funnels. Hierarchical collapse, where tasks depend on features at different scales and shift across training stages. We propose IntHQ, a multi-task generative recommender with three components, each alleviating one collapse. Dual-Stream Decoupling (DSD) injects task identity into computation stream early and separates the shared context stream from the task-specific stream, alleviating signal dilution. Task-Interactive Modeling (TIM) replaces the predefined funnel with explicit cross-task interaction, letting each task condition on the realized outcomes of its predecessors with learned, input-adaptive strength. Hierarchical Querying (HQ) lets each task gather multi-scale information across different layers at different training stages. In offline evaluations, IntHQ consistently outperforms competitive encoder backbones under four representative task-head configurations. Deployed in production on Amap, serving hundreds of millions of users for travel recommendation, IntHQ yields a 1.60\% relative UVCTR lift.

cs.IR

Verify, Don't Trust: Agentic Model Development for Video Discovery Retrieval at Scale

Large language model (LLM) agents can propose, implement, and evaluate model changes. Autoresearch loops demonstrate this capability through minutes-scale iterations on a self-contained program. Online autoresearch instead spans asynchronous systems, hours-long variants, and weeks-long campaigns that can influence a product. A completed run can still support an invalid conclusion when a code change is a no-op, data windows leak, evaluator semantics drift, or the two arms traverse different serving funnels. We present EvoPilot, a human-gated method for long-horizon online autoresearch. Role-specific agents execute each round through a versioned domain skill and typed adapter. Durable records preserve experiments and failures; deterministic checks enforce recorded lessons. We study a 37-day campaign for the retrieval system that powers Video Deep Dive (VDD), an online experience for discovering follow-on videos after a user opens a seed video. The campaign covered seven directions and used an hourly refreshed index of hundreds of millions of videos. Earlier manual experiments had not established a benefit from an interaction head. A primitive autoresearch attempt revisited the direction but incorrectly attributed an offline hit-rate decline of 22 percentage points to the head. We then introduced EvoPilot. Its human-gated verification traced the drop to a pre-existing evaluation defect that produced output depths of 3,000 and 600. After repair, a matched comparison measured an offline improvement of 3.20 percentage points. Post-study replay and mutation tests rejected invalid comparisons while admitting valid counterparts. Durable state recovered an interrupted round, and artifact reuse avoided approximately five GPU-hours. Separately, a seven-day randomized online evaluation estimated a 0.66% relative increase in the VDD slice of Good Search Result Rate for Retention (GSRR).

cs.IR