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Toby Jia-Jun Li

Publications and source records attributed to Toby Jia-Jun Li.

At least 37 records · Page 2Linked to original sources

The Behavioral Fabric of LLM-Powered GUI Agents: Human Values and Interaction Outcomes

Large Language Model (LLM)-powered web GUI agents are increasingly automating everyday online tasks. Despite their popularity, little is known about how users' preferences and values impact agents' reasoning and behavior. In this work, we investigate how both explicit and implicit user preferences, as well as the underlying user values, influence agent decision-making and action trajectories. We built a controlled testbed of 14 common interactive web tasks, spanning shopping, travel, dining, and housing, each replicated from real websites and integrated with a low-fidelity LLM-based recommender system. We injected 12 human preferences and values as personas into four state-of-the-art agents and systematically analyzed their task behaviors. Our results show that preference and value-infused prompts consistently guided agents toward outcomes that reflected these preferences and values. While the absence of user preference or value guidance led agents to exhibit a strong efficiency bias and employ shortest-path strategies, their presence steered agents' behavior trajectories through the greater use of corresponding filters and interactive web features. Despite their influence, dominant interface cues, such as discounts and advertisements, frequently overrode these effects, shortening the agents' action trajectories and inducing rationalizations that masked rather than reflected value-consistent reasoning. The contributions of this paper are twofold: (1) an open-source testbed for studying the influence of values in agent behaviors, and (2) an empirical investigation of how user preferences and values shape web agent behaviors.

cs.HC↗

From Verification Burden to Trusted Collaboration: Design Goals for LLM-Assisted Literature Reviews

Large Language Models (LLMs) are increasingly embedded in academic writing practices. Although numerous studies have explored how researchers employ these tools for scientific writing, their concrete implementation, limitations, and design challenges within the literature review process remain underexplored. In this paper, we report a user study with researchers across multiple disciplines to characterize current practices, benefits, and \textit{pain points} in using LLMs to investigate related work. We identified three recurring gaps: (i) lack of trust in outputs, (ii) persistent verification burden, and (iii) requiring multiple tools. This motivates our proposal of six design goals and a high-level framework that operationalizes them through improved related papers visualization, verification at every step, and human-feedback alignment with generation-guided explanations. Overall, by grounding our work in the practical, day-to-day needs of researchers, we designed a framework that addresses these limitations and models real-world LLM-assisted writing, advancing trust through verifiable actions and fostering practical collaboration between researchers and AI systems.

cs.HC↗

Beyond Permissions: Investigating Mobile Personalization with Simulated Personas

Mobile applications increasingly rely on sensor data to infer user context and deliver personalized experiences. Yet the mechanisms behind this personalization remain opaque to users and researchers alike. This paper presents a sandbox system that uses sensor spoofing and persona simulation to audit and visualize how mobile apps respond to inferred behaviors. Rather than treating spoofing as adversarial, we demonstrate its use as a tool for behavioral transparency and user empowerment. Our system injects multi-sensor profiles - generated from structured, lifestyle-based personas - into Android devices in real time, enabling users to observe app responses to contexts such as high activity, location shifts, or time-of-day changes. With automated screenshot capture and GPT-4 Vision-based UI summarization, our pipeline helps document subtle personalization cues. Preliminary findings show measurable app adaptations across fitness, e-commerce, and everyday service apps such as weather and navigation. We offer this toolkit as a foundation for privacy-enhancing technologies and user-facing transparency interventions.

cs.HC↗

UXAgent: A System for Simulating Usability Testing of Web Design with LLM Agents

Usability testing is a fundamental research method that user experience (UX) researchers use to evaluate and iterate their new designs. But what about evaluating and iterating the usability testing study design itself? Recent advances in Large Language Model-simulated Agent (LLM Agent) research inspired us to design UXAgent to support UX researchers in evaluating and iterating their study design before they conduct the real human-subject study. Our system features a Persona Generator module, an LLM Agent module, and a Universal Browser Connector module to automatically generate thousands of simulated users and to interactively test the target website. The system also provides a Result Viewer Interface so that the UX researchers can easily review and analyze the generated qualitative (e.g., agents' post-study surveys) and quantitative data (e.g., agents' interaction logs), or even interview agents directly. Through a heuristic evaluation with 16 UX researchers, participants praised the innovation of our system but also expressed concerns about the future of LLM Agent usage in UX studies.

cs.CL↗

My Favorite Streamer is an LLM: Discovering, Bonding, and Co-Creating in AI VTuber Fandom

AI VTubers, where the performer is not human but algorithmically generated, introduce a new context for fandom. While human VTubers have been substantially studied for their cultural appeal, parasocial dynamics, and community economies, little is known about how audiences engage with their AI counterparts. To address this gap, we present a qualitative study of Neuro-sama, the most prominent AI VTuber. Our findings show that engagement is anchored in active co-creation: audiences are drawn by the AI's unpredictable yet entertaining interactions, cement loyalty through collective emotional events that trigger anthropomorphic projection, and sustain attachment via the AI's consistent persona. Financial support emerges not as a reward for performance but as a participatory mechanism for shaping livestream content, establishing a resilient fan economy built on ongoing interaction. These dynamics reveal how AI Vtuber fandom reshapes fan-creator relationships and offer implications for designing transparent and sustainable AI-mediated communities.

cs.HC↗

Dark Patterns Meet GUI Agents: LLM Agent Susceptibility to Manipulative Interfaces and the Role of Human Oversight

The dark patterns, deceptive interface designs manipulating user behaviors, have been extensively studied for their effects on human decision-making and autonomy. Yet, with the rising prominence of LLM-powered GUI agents that automate tasks from high-level intents, understanding how dark patterns affect agents is increasingly important. We present a two-phase empirical study examining how agents, human participants, and human-AI teams respond to 16 types of dark patterns across diverse scenarios. Phase 1 highlights that agents often fail to recognize dark patterns, and even when aware, prioritize task completion over protective action. Phase 2 revealed divergent failure modes: humans succumb due to cognitive shortcuts and habitual compliance, while agents falter from procedural blind spots. Human oversight improved avoidance but introduced costs such as attentional tunneling and cognitive load. Our findings show neither humans nor agents are uniformly resilient, and collaboration introduces new vulnerabilities, suggesting design needs for transparency, adjustable autonomy, and oversight.

cs.HC↗

GLITTER: An AI-assisted Platform for Material-Grounded Asynchronous Discussion in Flipped Learning

Flipped classrooms promote active learning by having students engage with materials independently before class, allowing in-class time for collaborative problem-solving. During this pre-class phase, asynchronous online discussions help students build knowledge and clarify concepts with peers. However, it remains difficult to engage with temporally dispersed peer contributions, connect discussions with static learning materials, and prepare for in-class sessions based on their self-learning outcome. Our formative study identified cognitive challenges students encounter, including navigation barriers, reflection gaps, and contribution difficulty and anxiety. We present GLITTER, an AI-assisted discussion platform for pre-class learning in flipped classrooms. GLITTER helps students identify posts with shared conceptual dimensions, scaffold knowledge integration through conceptual blending, and enhance metacognition via personalized reflection reports. A lab study within subjects (n = 12) demonstrates that GLITTER improves discussion engagement, sparks new ideas, supports reflection, and increases preparedness for in-class activities.

cs.HC↗

Sketchar: Supporting Character Design and Illustration Prototyping Using Generative AI

Character design in games involves interdisciplinary collaborations, typically between designers who create the narrative content, and illustrators who realize the design vision. However, traditional workflows face challenges in communication due to the differing backgrounds of illustrators and designers, the latter with limited artistic abilities. To overcome these challenges, we created Sketchar, a Generative AI (GenAI) tool that allows designers to prototype game characters and generate images based on conceptual input, providing visual outcomes that can give immediate feedback and enhance communication with illustrators' next step in the design cycle. We conducted a mixed-method study to evaluate the interaction between game designers and Sketchar. We showed that the reference images generated in co-creating with Sketchar fostered refinement of design details and can be incorporated into real-world workflows. Moreover, designers without artistic backgrounds found the Sketchar workflow to be more expressive and worthwhile. This research demonstrates the potential of GenAI in enhancing interdisciplinary collaboration in the game industry, enabling designers to interact beyond their own limited expertise.

cs.HC↗

Exploring Direct Instruction and Summary-Mediated Prompting in LLM-Assisted Code Modification

This paper presents a study of using large language models (LLMs) in modifying existing code. While LLMs for generating code have been widely studied, their role in code modification remains less understood. Although "prompting" serves as the primary interface for developers to communicate intents to LLMs, constructing effective prompts for code modification introduces challenges different from generation. Prior work suggests that natural language summaries may help scaffold this process, yet such approaches have been validated primarily in narrow domains like SQL rewriting. This study investigates two prompting strategies for LLM-assisted code modification: Direct Instruction Prompting, where developers describe changes explicitly in free-form language, and Summary-Mediated Prompting, where changes are made by editing the generated summaries of the code. We conducted an exploratory study with 15 developers who completed modification tasks using both techniques across multiple scenarios. Our findings suggest that developers followed an iterative workflow: understanding the code, localizing the edit, and validating outputs through execution or semantic reasoning. Each prompting strategy presented trade-offs: direct instruction prompting was more flexible and easier to specify, while summary-mediated prompting supported comprehension, prompt scaffolding, and control. Developers' choice of strategy was shaped by task goals and context, including urgency, maintainability, learning intent, and code familiarity. These findings highlight the need for more usable prompt interactions, including adjustable summary granularity, reliable summary-code traceability, and consistency in generated summaries.

cs.SE↗

AROMA: Mixed-Initiative AI Assistance for Non-Visual Cooking by Grounding Multi-modal Information Between Reality and Videos

Videos offer rich audiovisual information that can support people in performing activities of daily living (ADLs), but they remain largely inaccessible to blind or low-vision (BLV) individuals. In cooking, BLV people often rely on non-visual cues, such as touch, taste, and smell, to navigate their environment, making it difficult to follow the predominantly audiovisual instructions found in video recipes. To address this problem, we introduce AROMA, an AI system that provides timely responses to the user based on real-time, context-aware assistance by integrating non-visual cues perceived by the user, a wearable camera feed, and video recipe content. AROMA uses a mixed-initiative approach: it responds to user requests while also proactively monitoring the video stream to offer timely alerts and guidance. This collaborative design leverages the complementary strengths of the user and AI system to align the physical environment with the video recipe, helping the user interpret their current cooking state and make sense of the steps. We evaluated AROMA through a study with eight BLV participants and offered insights for designing interactive AI systems to support BLV individuals in performing ADLs.

cs.HC↗

Toward a Human-Centered Evaluation Framework for Trustworthy LLM-Powered GUI Agents

The rise of Large Language Models (LLMs) has revolutionized Graphical User Interface (GUI) automation through LLM-powered GUI agents, yet their ability to process sensitive data with limited human oversight raises significant privacy and security risks. This position paper identifies three key risks of GUI agents and examines how they differ from traditional GUI automation and general autonomous agents. Despite these risks, existing evaluations focus primarily on performance, leaving privacy and security assessments largely unexplored. We review current evaluation metrics for both GUI and general LLM agents and outline five key challenges in integrating human evaluators for GUI agent assessments. To address these gaps, we advocate for a human-centered evaluation framework that incorporates risk assessments, enhances user awareness through in-context consent, and embeds privacy and security considerations into GUI agent design and evaluation.

cs.HC↗

Leveraging Variation Theory in Counterfactual Data Augmentation for Optimized Active Learning

Active Learning (AL) allows models to learn interactively from user feedback. This paper introduces a counterfactual data augmentation approach to AL, particularly addressing the selection of datapoints for user querying, a pivotal concern in enhancing data efficiency. Our approach is inspired by Variation Theory, a theory of human concept learning that emphasizes the essential features of a concept by focusing on what stays the same and what changes. Instead of just querying with existing datapoints, our approach synthesizes artificial datapoints that highlight potential key similarities and differences among labels using a neuro-symbolic pipeline combining large language models (LLMs) and rule-based models. Through an experiment in the example domain of text classification, we show that our approach achieves significantly higher performance when there are fewer annotated data. As the annotated training data gets larger the impact of the generated data starts to diminish showing its capability to address the cold start problem in AL. This research sheds light on integrating theories of human learning into the optimization of AL.

cs.LG↗

The Obvious Invisible Threat: LLM-Powered GUI Agents' Vulnerability to Fine-Print Injections

A Large Language Model (LLM) powered GUI agent is a specialized autonomous system that performs tasks on the user's behalf according to high-level instructions. It does so by perceiving and interpreting the graphical user interfaces (GUIs) of relevant apps, often visually, inferring necessary sequences of actions, and then interacting with GUIs by executing the actions such as clicking, typing, and tapping. To complete real-world tasks, such as filling forms or booking services, GUI agents often need to process and act on sensitive user data. However, this autonomy introduces new privacy and security risks. Adversaries can inject malicious content into the GUIs that alters agent behaviors or induces unintended disclosures of private information. These attacks often exploit the discrepancy between visual saliency for agents and human users, or the agent's limited ability to detect violations of contextual integrity in task automation. In this paper, we characterized six types of such attacks, and conducted an experimental study to test these attacks with six state-of-the-art GUI agents, 234 adversarial webpages, and 39 human participants. Our findings suggest that GUI agents are highly vulnerable, particularly to contextually embedded threats. Moreover, human users are also susceptible to many of these attacks, indicating that simple human oversight may not reliably prevent failures. This misalignment highlights the need for privacy-aware agent design. We propose practical defense strategies to inform the development of safer and more reliable GUI agents.

cs.HC↗

Supporting Co-Adaptive Machine Teaching through Human Concept Learning and Cognitive Theories

An important challenge in interactive machine learning, particularly in subjective or ambiguous domains, is fostering bi-directional alignment between humans and models. Users teach models their concept definition through data labeling, while refining their own understandings throughout the process. To facilitate this, we introduce MOCHA, an interactive machine learning tool informed by two theories of human concept learning and cognition. First, it utilizes a neuro-symbolic pipeline to support Variation Theory-based counterfactual data generation. By asking users to annotate counterexamples that are syntactically and semantically similar to already-annotated data but predicted to have different labels, the system can learn more effectively while helping users understand the model and reflect on their own label definitions. Second, MOCHA uses Structural Alignment Theory to present groups of counterexamples, helping users comprehend alignable differences between data items and annotate them in batch. We validated MOCHA's effectiveness and usability through a lab study with 18 participants.

cs.HC↗

UXAgent: An LLM Agent-Based Usability Testing Framework for Web Design

Usability testing is a fundamental yet challenging (e.g., inflexible to iterate the study design flaws and hard to recruit study participants) research method for user experience (UX) researchers to evaluate a web design. Recent advances in Large Language Model-simulated Agent (LLM-Agent) research inspired us to design UXAgent to support UX researchers in evaluating and reiterating their usability testing study design before they conduct the real human subject study. Our system features an LLM-Agent module and a universal browser connector module so that UX researchers can automatically generate thousands of simulated users to test the target website. The results are shown in qualitative (e.g., interviewing how an agent thinks ), quantitative (e.g., # of actions), and video recording formats for UX researchers to analyze. Through a heuristic user evaluation with five UX researchers, participants praised the innovation of our system but also expressed concerns about the future of LLM Agent-assisted UX study.

cs.HC↗

Towards a Design Guideline for RPA Evaluation: A Survey of Large Language Model-Based Role-Playing Agents

Role-Playing Agent (RPA) is an increasingly popular type of LLM Agent that simulates human-like behaviors in a variety of tasks. However, evaluating RPAs is challenging due to diverse task requirements and agent designs. This paper proposes an evidence-based, actionable, and generalizable evaluation design guideline for LLM-based RPA by systematically reviewing 1,676 papers published between Jan. 2021 and Dec. 2024. Our analysis identifies six agent attributes, seven task attributes, and seven evaluation metrics from existing literature. Based on these findings, we present an RPA evaluation design guideline to help researchers develop more systematic and consistent evaluation methods.

cs.HC↗

Programmer Visual Attention During Context-Aware Code Summarization

Abridged: Programmer attention represents the visual focus of programmers on parts of the source code in pursuit of programming tasks. We conducted an in-depth human study with 10 Java programmers, where each programmer generated summaries for 40 methods from five large Java projects over five one-hour sessions. We used eye-tracking equipment to map the visual attention of programmers while they wrote the summaries. We also rate the quality of each summary. We found eye-gaze patterns and metrics that define common behaviors between programmer attention during context-aware code summarization. Specifically, we found that programmers need to read significantly (p<0.01) fewer words and make significantly (p<0.03) fewer revisits to words as they summarize more methods during a session, while maintaining the quality of summaries. We also found that the amount of source code a participant looks at correlates with a higher quality summary, but this trend follows a bell-shaped curve, such that after a threshold reading more source code leads to a significant (p<0.01) decrease in the quality of summaries. We also gathered insight into the type of methods in the project that provide the most contextual information for code summarization based on programmer attention. Specifically, we observed that programmers spent a majority of their time looking at methods inside the same class as the target method to be summarized. Surprisingly, we found that programmers spent significantly less time looking at methods in the call graph of the target method. We discuss how our empirical observations may aid future studies towards modeling programmer attention and improving context-aware automatic source code summarization.

cs.SE↗

Unequal Opportunities: Examining the Bias in Geographical Recommendations by Large Language Models

Recent advancements in Large Language Models (LLMs) have made them a popular information-seeking tool among end users. However, the statistical training methods for LLMs have raised concerns about their representation of under-represented topics, potentially leading to biases that could influence real-world decisions and opportunities. These biases could have significant economic, social, and cultural impacts as LLMs become more prevalent, whether through direct interactions--such as when users engage with chatbots or automated assistants--or through their integration into third-party applications (as agents), where the models influence decision-making processes and functionalities behind the scenes. Our study examines the biases present in LLMs recommendations of U.S. cities and towns across three domains: relocation, tourism, and starting a business. We explore two key research questions: (i) How similar LLMs responses are, and (ii) How this similarity might favor areas with certain characteristics over others, introducing biases. We focus on the consistency of LLMs responses and their tendency to over-represent or under-represent specific locations. Our findings point to consistent demographic biases in these recommendations, which could perpetuate a ``rich-get-richer'' effect that widens existing economic disparities.

cs.CL↗